ASSET PROTECTION/SAFETY MGR (22-36.9MIL)

Navy Exchange Services (NEX) • Memphis, TN • 1d ago

Title: ASSET PROTECTION/SAFETY MGR (22-36.9MIL) Location: United States-Tennessee-Memphis Job Number: 260002Q4 Job Summary: Responsible for the management of the Loss Prevention Safety Program for an assigned Navy Exchange. 22- 36.9M Sales Volume . Duties and Responsibilities: Provides staff assistance to Exchange management for planning developing implementing and evaluating loss prevention programs which include safety physical security and operational review functions. Recommends and implements modifications to programs procedures standards and techniques on all matters involving loss prevention asset protection and safety to improve efficiency and effectiveness. - Manage and conduct all internal and external theft investigations suspected unethical conduct accidents workplace violence fraud waste or abuse and ensure that activities are conducted within the framework of established departmental investigative policies and protocols. Conducts and provides oversight on overnight surveillance activities covert camera installations investigations and the interviewing of all dishonest associates vendors and contractors. Prepares and ensures that results of all investigations are documented professionally in reports according to departmental standards. - Works as a collateral duty Safety Manager to provide a safe and secure working and shopping environment for all associates and patrons. Administers the Navy Occupational Safety and Health and Fire Prevention Program to ensure adherence with the safety provisions of applicable Department of Navy codes and standards. Will ensure safety training awareness programs safety committees and accident prevention programs are implemented in all locations as assigned. - Hire train develop mentor coach and supervise loss prevention safety staff and ensure these individuals are adhering to established loss prevention safety policies and procedures as outlined in the loss prevention safety manual. - Ensures operational reviews are conducted monthly at each location. Conduct and ensure operational audits are completed as required for cash offices vending safety and other areas as assigned. Works closely with General Manager to correct deficiencies and increase compliance to these requirements. - Works with store operations to develop and establish shrink committees and shrink action plans to identify causes of inventory shrink and execute appropriate internal control measures. - Manage and oversee the physical security programs CCTV EAS Alarms and key control systems to ensure strict enforcement of these programs. - Participate and assist in fiscal year end store inventories to include inventory preparation taking and the reconciliation process and report any irregularities to the District Loss Prevention Safety Manager General Store Manager or corporate as warranted - Possess a thorough understanding and effectively use web-based case management reporting systems and ensure the Loss Prevention Safety staff is utilizing this software effectively as required. - Possess a thorough understanding and effectively use all POS exception based reporting tools and ensure the Loss Prevention Safety staff are properly trained and are utilizing this software effectively in detecting investigating and resolving problems. - Actively participate in personal and professional development of loss prevention safety associates as assigned by the District Loss Prevention Safety Manager and or Director Loss Prevention Safety CONUS OCONUS . These include in-store corporate training industry standard professional training and collegiate courses in retail business safety and loss prevention. - Develop and ensure strong relationships partnerships and communication skills at all levels of the organization to include Corporate District Store Operations as well as other Loss Prevention Safety Industry professionals. - Develops strong relationships with command base federal and local law enforcement officials U.S. Attorney SJA and local prosecutor. - Works under general supervision of the District Loss Prevention Safety Manager. Support all loss prevention safety initiatives as assigned. Work is performed independently within the framework of Loss Prevention Safety Program mission vision objectives policies and procedures. Work is reviewed and evaluated for regulatory and procedural compliance and in terms of overall efficiency in providing security for the Navy Exchange and protection of its assets. - Performs other duties as assigned. - Incumbents of this position are required to obtain and maintain a secret DOD Security Clearance Qualifications: U.S. Citizenship Required A total of 5 years consisting of the following GENERAL EXPERIENCE 3 years experience gained in the administrative investigative or loss prevention fields which enabled the applicant to gain skill in dealing with others in person to person work relationships and the ability to exercise mature judgment. OR SUBSTITUION OF EDUCATION FOR EXPERIENCE 1 year of related academic study above the high school level may be substituted for nine months of experience up to a maximum of a four year bachelor s degree for three years of general experience. AND SPECIALIZED EXPERIENCE 2 years of progressively responsible experience in retail loss prevention which provided analytical planning advisory operational or evaluative work in security investigations internal review and control techniques reducing and controlling inventory shrink. Job: Management

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