Administrative Support Coordinator
Position Summary:
The Remote Administrative Support Coordinator is a key member of our locally based team, providing comprehensive administrative support from a remote location. This position is responsible for managing incoming and outgoing phone calls, responding to organizational emails, and ensuring effective communication with staff, volunteers, donors, and community partners. The ideal candidate is detail-oriented, self-motivated, and thrives in a fast-paced, virtual environment.
Schedule and Compensation:
Work Hours: Monday - Friday, 9:00 AM - 4:30 PM
Pay Rate: $22.00 - $25.00 per hour, commensurate with experience
Responsibilities:
Essential functions and responsibilities include, but are not limited to:
Professionally answer and direct incoming calls using a remote phone system; take messages and ensure timely follow-up or hand-off as needed.
Place outgoing calls to donors, volunteers, and community partners as directed by team members.
Monitor, manage, and respond to incoming emails to the organization's main inbox; draft, proofread, and send clear, professional correspondence.
Maintain accurate records of phone and email interactions in appropriate databases or tracking systems.
Schedule meetings, coordinate conference calls, and manage virtual calendars for staff and volunteers.
Prepare and electronically distribute meeting agendas, invites, and follow-up communications.
Order office supplies, marketing materials, or other resources and coordinate delivery to team members or partners as necessary.
Support data entry, maintain digital files, and run basic reports while ensuring confidentiality.
Provide virtual support for event coordination, including sending invitations and reminders, and tracking RSVPs.
Assist with onboarding and virtual coordination of volunteers as requested.
Uphold a high standard of customer service with a professional demeanor in all remote communications.
Other duties as assigned in support of office and team needs.
Key Educational/Professional Requirements:
High school diploma or equivalent required; associate or bachelor's degree preferred.
At least one year of remote administrative or customer service experience.
Excellent written and oral communication skills; strong grammar and attention to detail.
Experience managing phone and email communications in a professional setting.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and remote collaboration tools (e.g., Zoom, Teams, Google Workspace).
Strong organizational skills; ability to work independently and manage multiple priorities in a remote environment.
Reliable home internet connection and ability to maintain confidentiality while working remotely.
Bilingual (English/Spanish) skills are a plus.
Professional, courteous, and helpful presence in all interactions.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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There are a lot of different light industrial jobs out there. Kelly ® Professional & Industrial recruiters are focused on only offering opportunities with companies that provide competitive pay, safe work environments, and cultures that recognize your value. Whether you're looking for flexible shifts, performance bonuses, or a progressive work culture-we're dedicated to finding the very best opportunities for you.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
