Customer Service Representative

Champion Home Builders Inc. • Burleson, TX • 1d ago

Burleson, TX, USA | Hourly | per week | Full Time

Customer Advocacy is not the customer, or the company is always right...It is how do we work together!

At Champion Home Builders in Burleson, Texas, we don't just build beautiful double wide and single wide homes-we build craftsmanship, innovation, and opportunity. Our team takes pride in creating beautiful, high-quality homes that inspire customers across the country. Now, we're looking for a passionate Customer Safety Representative who's ready to make an impact and help shape the future of our plant.

If you're energized by fast-paced environments, love solving problems and coordinating workflow, and believe that teamwork is the foundation of great work, this is your chance to become part of our Customer Service Team culture.

What You'll Do:

Inbound and outbound calls from customers and clients that have questions about their homes. As a CSR, you'll be the driving force behind communication with clients, homeowners, contractors, dealers, agents and other facilities. You'll partner with a well-established Service Team at Champion Home Builders Burleson.

Work in a place where your team values YOU.

Responsibilities:

Foster a positive attitude and image for Champion to retailers and homebuyers.

Be an asset to our retailers and homeowners, find ways to say "yes" rather than "No"

Answer incoming phone calls and e-mail inquiries promptly, thoroughly, courteously and accurately.

Interfaces between homeowners, retailers and Skyline to resolve warranty issues.

Write accurate service orders and parts orders for contractors and technicians to complete warranty work

Takes ownership of specific individual duties as assigned by supervisors. Able to work without close supervision.

Comfortable multitasking.

Strong work ethic.

Manages warranty work using proprietary software.

Assist in maintaining data base of homeowners and open work orders

Experience, Education, Skills and Knowledge

1-2 Years of customer Service experience

Ability to work in a team environment

Excellent communication skills

Calm and patient demeanor when working with retailers and homeowners

Strong attention to detail

Computer skills including experience with Word and Excel

Valid driver's license and clean driving record

High School diploma or equivalent experience

WHAT DO WE OFFER?

401k plan with company match

paid vacation

paid holidays

medical

Dental, vision, and life insurance

EEO Statement

Champion Home Builders is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program.

Go to Apply

Field Operations Manager

Ferguson Enterprises, LLC. • Fort Worth, TX • 8h ago

Management & Administrative

8h ago

Go to Apply

Generalist Sr - Human Resources

ProAmpac Holdings, Inc. • Fort Worth, TX • 10h ago

Management & Administrative

Description ProAmpac is ACTIVELY HIRING at our Fort Worth, TX facility! You will never be bored in this fast paced, safety-oriented, and mentally challenging environment. Be part of a fast growing and stable industry whe...

10h ago

Go to Apply

Account Service Manager Sr

Elevance Health • Grand Prairie, TX • 11h ago

Management & Administrative

Account Service Manager Sr Location: Hybrid1: This role requires associates be in the office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life...

11h ago

Go to Apply

Field Service Technician - Lubbock, TX - Fort Worth, TX

The Raymond Corporation • Fort Worth, TX • 12h ago

Management & Administrative

A career as a Field Service Technician... You'll enjoy a career that offers independence within your territory doing exactly what you love doing - fixing things. Perform maintenance, troubleshooting, diagnosis and repair...

12h ago

Go to Apply

Customer Service Specialist

Sherwin-Williams • Hurst, TX • 1d ago

Management & Administrative

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams produc...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)