Customer Service Rep Full Time

Transdev • Norcross, GA • 1d ago

Customer Service Representative

Transdev in Norcross, GA is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety.

Non-CBA Position:

Competitive compensation package starting at $17.00 hourly

Key Responsibilities:

Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor.

Comprehensive understanding of policies and procedures

Meet or exceed established performance requirements.

Document trip authorizations and details including transportation @type, pickup times, appointment times and addresses.

Other duties as required.

Qualifications :

High School Diploma, GED or equivalent.

Computer literate

Excellent customer service skills.

Ability to operate standard telephone system.

Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

Must be able to work shifts or flexible work schedules as needed.

The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

Work environment will be a combination of both indoors and outdoors.

About Transdev : Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Job Category: Dispatchers

Job Type: Full Time

Req ID: 8753

Pay Group: QQP

Cost Center: 450

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please https://transdevna.com/california-employee-privacy-policy/ for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at https://www.youtube.com/watch?v=ilO5cv0G4mQ&feature=youtu.be.

Similar Jobs

3rd Shift Unarmed Security Officer (GA58)

SEI, Inc. Security • Atlanta, GA • 1h ago

Management & Administrative

3rd Shift Unarmed Security Officer (GA58) Atlanta, GA, United States of America $16.50 - $16.50 Back Apply Now Back Apply Now Overview Security Engineers is a respected provider of contract security services, operating a...

1h ago

Go to Apply

Entry-Level Structural Engineer | Hybrid (1 Day In Office)

Actalent • Atlanta, GA • 5h ago

Management & Administrative

Entry-Level Structural Engineer Launch your structural engineering career with the largest, #1 nuclear engineering firm in the United States and work on projects that truly matter. This is a rare opportunity for a new gr...

5h ago

Go to Apply

Customer Service Associate I

Dollar Tree • Lithonia, GA • 6h ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

6h ago

Go to Apply

Customer Service Representative

Ethos Veterinary Health • Alpharetta, GA • 6h ago

Management & Administrative

Alpharetta Veterinary Specialty + Emergency in Alpharetta, GA is hiring full-time Client Care Representative to join our outstanding team! Compensation: $18 - $22 per hour, based on experience. *Additional shift differen...

6h ago

Go to Apply

Strategic Account Manager

Sage • Atlanta, GA • 7h ago

Management & Administrative

Strategic Account Manager-Sage Intacct Scaling Sage is our top strategic priority. As a Strategic Account Manager, you'll help millions of medium-sized businesses grow by building strong relationships and staying in tune...

7h ago

Go to Apply

Strategic Account Manager

Sage • Lawrenceville, GA • 7h ago

Management & Administrative

7h ago

Go to Apply

Critical Account Manager

Intuit • Atlanta, GA • 7h ago

Management & Administrative

Overview Job Overview Intuit Enterprise Suite (IES) is building a dedicated Critical Accounts team to support our highest-value enterprise customers through their most complex moments with the platform. As a Critical Acc...

7h ago

Go to Apply

Manager 3, Account Management

Intuit • Atlanta, GA • 7h ago

Management & Administrative

Overview Come join one of the fastest-growing business units at Intuit. We are not your typical sales organization. Nothing is more important to us than the success of our customers, which is why we are investing in the...

7h ago

Go to Apply

Sr. Director GPO Account Management

The Coca-Cola Company • Atlanta, GA • 7h ago

Management & Administrative

At The Coca-Cola Company, our vision is to create loved brands, done sustainably, for a better shared future. We pair an iconic global portfolio with bold innovation to stay ahead in a rapidly evolving marketplace. As Se...

7h ago

Go to Apply

Sales Manager (Part Time)

Carter's/OshKosh • Buford, GA • 8h ago

Management & Administrative

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Part Time Sales Manager, you will be the f...

8h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)