Recovery Collector

U.S. Bank • Frederick, MD • 4d ago

Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application.

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Collects payment on assigned delinquent accounts by reviewing documentation, contacting customers/clients by telephone and/or written correspondence and arranging repayment schedules in order to minimize loss to the organization.

Schedule: Wednesday/ Thursday 12pm-9pm 2 nights Monday Tuesday, Friday 8am-5pm

Every 3 weeks Saturday 9am-1 central time

Basic Qualifications

High school diploma or equivalent

Two to three years of experience in collections and/or customer service activities

Preferred Skills/Experience

Good knowledge of loan collection policies and procedures, fair debt collection practices, and related laws

Strong customer service/relations skills

Ability to identify and resolve exceptions and to organize and interpret information

Good verbal and written communication skills

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here (https://careers.usbank.com/global/en/benefits/us) .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $22.50

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

Similar Jobs

Customer Service Associate - Temporary

Walgreens • Westminster, MD • 1h ago

Management & Administrative

1866152BR Title: Customer Service Associate - Temporary Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous,...

1h ago

Go to Apply

Loan Sales Specialist

OneMain Financial • Gaithersburg, MD • 2h ago

Finance, Accounting & Banking

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitiv...

2h ago

Go to Apply

North America Regional Product Manager (Protein Diagnostics)

ThermoFisher Scientific • Frederick, MD • 4h ago

Hospital & Medical

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Regional Product Manager, North America Position Summary & Scope The Regional Product Manager, North America is responsible for driving...

4h ago

Go to Apply

Assistant Manager I

Family Dollar • Hagerstown, MD • 8h ago

Retail & Hospitality

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t...

8h ago

Go to Apply

Assistant Manager II

Family Dollar • Gaithersburg, MD • 8h ago

Retail & Hospitality

8h ago

Go to Apply

FSP Functional Lead for Medical Writing

ThermoFisher Scientific • Frederick, MD • 10h ago

Hospital & Medical

Work Schedule First Shift (Days) Environmental Conditions Office Job Description Join Us as the FSP Functional Lead for Medical Writing! At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive...

10h ago

Go to Apply

Security Site Supervisor - County Building

Allied Universal • Gaithersburg, MD • 1d ago

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

1d ago

Go to Apply

Retail Merchandiser - Walmart

Acosta Group • Leesburg, VA • 1d ago

Retail & Hospitality

Retail Merchandiser - Walmart General Information Company: PRE-US Location: LEESBURG, Virginia, 20175 Ref #: 131068 Pay Rate: $ 15.00 Experience/skills and/or location may influence position wage rate Function: Merchandi...

1d ago

Go to Apply

Assembler for System Integration

Leonardo DRS, Inc. • Germantown, MD • 1d ago

Manufacturing & Warehouse

Job ID: 114992 DRS RADA Technologies, a subsidiary of Leonardo DRS, is focused on proprietary radar solutions and legacy avionics systems supporting the defense industry globally. The company is a global pioneer of AESA...

1d ago

Go to Apply

Airway Transportation Systems Specialist (NAS Operations Manager - SOC NOM)

Federal Aviation Administration • Leesburg, VA • 1d ago

Management & Administrative

Summary Serves as a NAS Operations Manager ( SOC NOM) for the Washington District, ZDC SOC. The Airway Transportation Systems Specialists (ATSS) at this level is recognized as the principal expert in their field. All dut...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)