45553BR
Extended Job Title:
Assistant Director - Federal/State Programs
Position Description:
As an Assistant Director for Financial Aid, you will play a vital role in assisting students and their families in navigating the complex landscape of financial aid and funding options for higher education. Your primary responsibility will be to provide comprehensive guidance, support, and resources to help students achieve their educational goals without being burdened by excessive financial stress. You will serve as a knowledgeable and empathetic resource, addressing inquiries, offering personalized advice, and ensuring that students are well-informed about the various financial aid programs available to them. In addition, serving as a senior leadership member, you assist with student and family escalations while also managing a team of Advisors. This would include completing performance evaluations, training, assistance prioritizing work, reporting on progress and success and suggesting improvements for the team and its work.
Requisition ID:
45553BR
Travel Required:
Up to 25%
Major/Essential Functions:
Collaborates closely with Financial Aid and Scholarship leadership, Enrollment Management, and Information Technology to advance institutional enrollment goals, enhance student access and success, and improve the delivery of financial aid services.
Assists the Director in developing, implementing, and evaluating financial aid policies, procedures, and operational practices to ensure compliance with federal, state, and institutional requirements.
Serves in a leadership capacity within the office and assist with oversight of daily operations; act on behalf of the Director when designated.
Coordinates and supports internal and external audits, program reviews, compliance monitoring activities, and reporting requirements.
Oversees federal and state financial aid processing and reviews complex financial aid files to ensure the accurate determination of student eligibility.
Assists in the administration, certification, disbursement, and reconciliation of federal and state financial aid programs.
Monitors financial aid state expenditures and fund utilization to support compliance with federal, state, and institutional budget allocations.
Supports the overall goals, initiatives, and collaborative efforts of the Office of Student Financial Aid as needed.
Supports data collection, reporting, and analytics for institutional leadership, state agencies, and federal reporting requirements.
Participates in strategic planning initiatives, process improvement efforts, and technology enhancements to improve operational efficiency and student service.
Maintains current knowledge of federal and state regulations, industry best practices, and software systems supporting financial aid administration.
Grant Funded?:
No
Pay Basis:
Monthly
Schedule Details:
M-F / 8-5
Work Location:
Lubbock
Preferred Qualifications:
Familiarity with financial aid systems, specifically Banner, preferred.
Comfort working with data, as well as admissions and financial aid systems.
Supervisory experience and ability to effectively oversee staff who are expected to maintain a high level of accuracy.
Experience working with financial aid management systems and student information systems; Banner experience preferred.
Department:
Student Financial Aid
Required Attachments:
Cover Letter, Professional/Personal References, Resume / CV
Job Type:
Full Time
Shift:
Day
Required Qualifications:
Bachelor's degree in the area of specialization or closely related field. Three years of related administrative and technical experience. Additional job related education may be substituted for the required experience on a year-for-year basis.
Does this position work in a research laboratory?:
No
Safety Information:
Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.
Pay Statement:
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.
EEO Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
About the University:
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas - hard work, grit and authenticity - the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.
Job Family:
Academic & Student Services
Job Sub Family:
Financial Aid
Knowledge, Skills, and Abilities:
Ability to interpret and apply complex financial aid regulations and compliance requirements.
Ability to analyze data, prepare reports, and support audit and regulatory review processes.
Strong organizational, problem-solving, and decision-making skills with attention to detail and accuracy.
Ability to supervise, train, mentor, and evaluate staff while fostering a collaborative and service-oriented work environment.
Ability to demonstrate commitment to student success, customer service excellence, and continuous process improvement.
Knowledge/proficiency with Microsoft Office applications, database systems, and electronic document management tools.
Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
Demonstrates ability to work effectively with dynamic populations and contribute to wide-ranging university environment.
Ability to maintain confidentiality and handle sensitive student information in accordance with FERPA and institutional policies.
Excellent written, verbal, and interpersonal communication skills.
Ability to work occasional evenings and weekends during peak processing periods, recruitment events, and special university programs.
Annualized Pay Range:
$40,500 - $52,600 - $64,800
