Requisition number: 2379649
Job category: Business Operations
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
The Manager, Strategic Communications & Business Operations serves as a key member of the E&I Growth Office Chief of Staff team, supporting organizational priorities through executive communications, leadership engagement, employee experience initiatives, and cross-functional coordination. This role helps translate business objectives into actionable plans, ensuring leaders are aligned, informed, and equipped to effectively communicate priorities across the organization.
Working closely with Growth Office leaders, People Team partners, and shared services stakeholders, the individual will drive initiatives that strengthen organizational effectiveness, improve employee engagement, enhance leadership communications, and support execution of strategic priorities.
The role requires a combination of business acumen, executive presence, relationship management, communications expertise, and the ability to navigate complex organizational environments.
You'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
Leadership Enablement & Strategic Execution
Partner with the Chief of Staff team and Growth Office leadership to advance strategic priorities and organizational initiatives
Coordinate cross-functional efforts across business leaders, shared services teams, and enterprise partners to ensure alignment and execution
Serve as a trusted advisor and thought partner in developing leadership communications, presentations, and engagement strategies
Support leadership operating rhythms, key forums, enterprise communications, and organizational events
Identify opportunities to improve communication, alignment, and execution across the organization
Executive Communications & Organizational Alignment
Develop executive-ready presentations, reports, talking points, correspondence, and briefing materials for senior leaders, including Chief Growth Office communications
Translate complex business information into clear, compelling narratives tailored to leadership, employee, and stakeholder audiences
Develop and execute communication plans that support organizational priorities, transformation efforts, and key business initiatives
Ensure consistency of messaging across leadership channels and employee communication platforms
Employee Engagement & Culture
Partner with business leaders and People Team stakeholders to strengthen employee and leader engagement across the Growth Office
Support initiatives that reinforce organizational culture, inclusion, leadership visibility, and employee connection
Analyze employee feedback and survey insights to identify themes, risks, and opportunities for improvement
Facilitate development and execution of engagement action plans that improve organizational health and employee experience
Organizational Programs & Governance
Lead planning and execution of leadership forums, Lunch & Learns, networking events, recognition programs, and enterprise engagement activities
Manage communication channels and content platforms that support leadership visibility and organizational transparency
Develop metrics and reporting to assess communication effectiveness, engagement outcomes, and program impact
Support special projects and initiatives on behalf of the Chief of Staff organization as business needs evolve
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
5+ years of experience in business operations, strategy, project/program management, executive communications and employee engagement
5+ years of demonstrated experience translating complex business priorities into clear plans, executive-ready materials, talking points, reports, and stakeholder communications
Healthcare industry experience
Experience coordinating cross-functional initiatives, tracking deliverables, managing follow-ups, and driving execution across multiple stakeholders
Experience supporting leadership operating rhythm, executive forums, town halls, offsites, or enterprise-wide engagement activities
Experience operating with discretion, sound judgment, and professionalism when handling sensitive business, organizational, and employee-related information
Experience managing ambiguity, prioritizing competing work, and delivering high-quality outcomes in a fast-paced environment
Advanced proficiency with PowerPoint
Proficiency with Microsoft Office tools: Outlook, Teams, Excel, Word
Preferred Qualifications:
Experience developing communication plans, engagement strategies, survey insights, action plans, or change management materials
Commercial business, growth, product, marketing, or regulated industry experience
Experience using data, metrics, or feedback insights to identify themes, assess impact, and recommend practical actions
Ability to build trusted relationships with senior leaders, People Team partners, shared services teams, and enterprise stakeholders
Comfort leveraging collaboration, reporting, and AI-enabled tools to improve productivity, communication quality, and execution discipline
Solid written and verbal communication skills, including experience tailoring messages for senior leaders, employees, and cross-functional partners
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
