Retail Sales Supervisor

Boar's Head Brand/Frank Brunckhorst Co., LLC • Louisville, KY • 20h ago

Hiring Company:

Delicatessen Services Co., LLC

Overview:The Retail Sales Supervisor is a member of the Local Purveyor's leadership team and manages retail relationships within the route. Under general supervision of the Local Purveyor, the Retail Sales Supervisor proactively engages with retail partners to achieve service and operational excellence within the route. This role is responsible for growing sales and achieving key metrics (i.e., shrink, training, RPT). This role requires a demonstrated passion for the Brand, attention to detail, effective communication skills, and the ability to exercise sound judgment.

Job Description:I.Essential Functions:

Develop and cultivate relationships with deli management to ensure ongoing support of Boar's Head Brand service requirements, new product launches, and product placement

Partner with deli management by supporting in-store/chain initiatives, understanding market/geographic changes, recommending innovative solutions, and coordinating special events

Represent the Local Purveyor at DM meetings as needed

Ensure adoption and success of new products through proper signage, training, and events.

Research credit requests and submit credit memos to the Local Purveyor for approval.

Conduct one on one training with deli associates behind the counter and mentor deli associates on best practices

Facilitate classroom training for retail partners, ensuring a consistently exceptional deli experience for fans

Complete Deli Service Experience (DSEs) and prepare stores for validation

Monitor and update (as needed) the Toolkit Binders

Ensure proper execution of in-store merchandising, including case set, pre-slice, and family foods

Update monthly marketing materials and ensure all signs, banners, POS materials, and decals are current, stocked, and in good condition

Compiling information related to Boar's Head programs to present during weekly supervisor meetings

Inclusive of DSE's, Boar's Head Sandwich production, Fresh Slice compliance, new product/LTO promotions, validation progress, selling events Assist with monthly focus communication and preparation for store level

Create focus displays to use as a template for other team members to emulate

Grand Opening support/tracking

Responsible for assisting with the ordering, delivery, and set up of new stores

Assist with scheduling/tracking progress of Grand Opening commitments

Day 1-5 training, Taste the case for associates, store sampling, production training scheduling including overnight

Team support schedules

Personnel Management

Two months of OTJ training with new RSA's as needed in existing stores and different regions

Inclusive of order writing, merchandising, BTC training, monthly focus, fresh slice, G&G production, 10-day, credits, scheduling new hires

Setting up new hires and training new hires (and existing team) with E-Learning and GoSpotCheck, Time App, GroupMe, ADP, Expense Reports, and other technology utilized, hosting internal classroom training, team meeting preparation

Scheduling up to three utility team members as it relates to selling events, grand openings, retail/service case resets, route-wide training needs (as communicated by sales managers)

General

Complete additional activities or special projects as assigned

Minimum Requirements

Physical Requirements

Ability to stand for a minimum of 4 hours

Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl

Ability to lift or carry objects weighing up to 60 lbs.; push or pull objects up to 1000 lbs.

Working Conditions

Ability to work in a refrigerated/freezer environment

This position requires a flexible schedule including weekends and holidays based on the Local Purveyor's schedule.

Job Requirements

High school diploma or equivalent, including basic math and reasoning

3+ years of experience in sales, merchandising or similar role; preferably with perishable goods

High school math competency, basic reasoning and computer skills

1+ years of experience with Microsoft Excel

Ability to speak, read, and write English

Valid driver's license and clean driving record

Training Requirements

ServSafe certification

Product knowledge including species, flavor profile, product handling, slicing technique

Use of internal product and training tools (e.g. TRC, DOCK)

Deli Operations

Slicer use, maintenance, and cleaning

Deli scale operation and sanitation

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