Benefits Payment Supervisor - Retirement Department
Shift: 8:00 AM - 4:00 PM
Position Summary
The Benefits Payment Supervisor is responsible for overseeing the daily operations of the Benefits Payment team within the Retirement Department. This team manages the distribution and reconciliation of retirement benefits across multiple pension funds while ensuring compliance, accuracy, and exceptional service. The Supervisor will lead staff, monitor operational performance, support key departmental initiatives, and serve as a point of contact for internal and external stakeholders.
Key Responsibilities
Supervise, coach, and develop team members by assigning work, monitoring productivity, and fostering a professional and collaborative work environment.
Execute tactical plans established by management to support departmental goals, objectives, and operational excellence.
Respond promptly and professionally to inquiries from government agencies, auditors, pension boards, attorneys, participants, and other stakeholders.
Generate and analyze weekly reports and data exports from Salesforce and Vitech to track team performance, operational metrics, and workflow efficiency.
Coordinate onboarding and training activities for new employees to ensure successful integration and knowledge transfer.
Manage and oversee the Year-End Tax Process and Vacation Check Process, ensuring accuracy, compliance, and timely completion.
Provide operational oversight and support to the Communication Management and Document Management teams, ensuring effective mailing campaigns, timely document processing, and efficient workflow management.
Support fraud prevention initiatives and ensure adherence to established controls and procedures.
Oversee benefit payment setup processing, taxation administration, and reconciliation activities for retirement plans.
Identify opportunities for process improvement and collaborate with leadership to enhance operational effectiveness.
Required Qualifications
High School Diploma or equivalent required.
Bachelor's degree preferred.
3-4 years of relevant experience in retirement, pension administration, benefits administration, or related financial services environments.
Prior pension industry experience strongly preferred.
Demonstrated supervisory, team leadership, or work coordination experience.
Strong analytical, organizational, and problem-solving skills.
Excellent verbal and written communication skills.
Ability to manage multiple priorities while maintaining accuracy and attention to detail.
Required SkillsTop Skills
Pension Administration
Retirement Benefits
Benefits Administration and Payments
Additional Skills
Strong customer service orientation
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
Reporting and data analysis experience
Experience with Salesforce, Vitech, or similar systems preferred
Work Environment
Standard office setting
Monday through Friday
8:00 AM to 4:00 PM schedule
Collaborative, team-oriented culture
Why Join Us?
Join an award-winning organization recognized for its exceptional workplace culture. This is an opportunity to lead a critical function within the Retirement Department while contributing to a highly respected organization committed to operational excellence and employee development.
Job Type & Location
This is a Contract to Hire position based out of West Harrison, NY.
Pay and Benefits
The pay range for this position is $28.85 - $29.81/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in West Harrison,NY.
Application Deadline
This position is anticipated to close on Aug 14, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
