Administrator/Sr Administrator, IT Applications

American Airlines • Phoenix, AZ • 2h ago

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

?This job is a member of the Information Technology Team within the Information Technology Division.

Responsible for creating and maintaining detailed documentation records of all testing executed, keeping abreast of future technologies

What you'll do

Supports complex systems and applications in Stage and Production environments, through all phases of deployment

Drives solutions for problems escalated from other teams and collaborate with Engineering for overall stability and management of the production environment

Identifies and implements improvements to the process, procedures, documentation, and systems

Provides off-hours coverage and support for maintenance during outage windows

Some domestic and international travel required

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training

3 years of experience with IT change and problem management procedures

3 years of experience with Agile processes and DevOps mentalities and practices

Native Sabre subject matter expert

Preferred Qualifications- Education & Prior Job Experience

4+ years of experience with Apple iOS and Mobile Applications

4+ years of experience with Jamf, SOTI or similar MDM Applications

Airline industry experience, particularly in Passenger Service Systems and Global Distribution Systems

Skills, Licenses & Certifications

Basic understanding of the IT project lifecycle at American Airlines

Proven ability to efficiently diagnose an issue, as well as propose and implement a solution

Ability to draft and formalize technical documentation

Ability to effectively prioritize multiple projects simultaneously

Strong analytical and problem-solving skills, as well as accuracy and attention to detail

Knowledge of server hardware, operating system, and application monitoring

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.

Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.

401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

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