Director of Food and Beverage

Hyatt • Bonita Springs, FL • 9h ago

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Executive Committee, the Director of Food and Beverage is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the hotel General Manager.

The Director of Food and Beverage is responsible for overseeing and directing Banquets, Restaurants, In-Room Dining, Lounges, Stewarding, and any other Food or Beverage related areas operated by Hyatt.

Duties include:

Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house

Develop and recommend the budget, marketing plans and objectives and manages within those approved plans

Participate in total hotel management as a member of the Hotel Executive Committee

Implement and maintain F&B sales/marketing programs

Direct and oversee development of employees

Hire, train, empower, coach and counsel, performance and salary reviews

Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations

Coordinate food and beverage operations with other hotel departments to ensure efficient guest service

Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality

Implement procedures to increase guest and associate satisfaction

Exercise quality control for both food and beverage

Maintaining Hyatt standards of service and ensure their implementation

Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards

Maintain communications with Corporate Staff

Coach and counsel employees to reflect Hyatt service standards and procedures

Qualifications:

Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds

6 years or more of progressive hotel Food and Beverage experience (typically with Hyatt)

With opening hotels, previous hotel pre-opening experience preferred

Service oriented style with professional presentations skills

At least 5 years experience in a senior role in a food and beverage environment

Proven leadership skills

Hotel/Hospitality degree an asset

Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

Clear concise written and verbal communication skills in English

Must be proficient in Microsoft Word and Excel

Must have excellent organizational, interpersonal and administrative skills

Experience implementing new F&B concepts

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Primary Location: US-FL-Bonita Springs

Organization: Hyatt Regency Coconut Point

Pay Basis: Yearly

Job Level: Full-time

Job: Food and Beverage

Req ID: BON003040

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Hyatt

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