Clerical Coordinator - Rehab Services Admin - Danbury, CT

Northwell Health • Danbury, CT • 1h ago

Description

Northwellis the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State's largest private employer with over 104,000 employees - including members ofNorthwell Health Physician Partners- who are working to change health care for the better.

Title: Clerical Coordinator - Rehab Services Admin - Danbury, CT - Monday & Wednesday 7:15am - 3:45pm, Tuesday & Thursday 9:15am - 6:45pm, Friday 7:00am - 12:45pm

Summary:

Provides exceptional customer service for patients while facilitating patient flow. Handles all office responsibilities, as well as assists patients and therapists with preparation and provision of efficient therapy services.

Responsibilities:

Serves as the initial point of contact for all patients, greeting and answering phones in a timely and professional manner, prioritizing and directing calls appropriately.

Performs patient registration, scheduling and financial clearance.May support other locations to complete these functions.

Communicates with insurance companies to verify benefits and coverage to ensure proper billing and authorization.

Receives and processes patient payments at point of service according to guidelines. Answers patient inquiries and refers to appropriate team members.

Creates and maintains patient charts, including required documentation. Scans documents into the medical record and completes the discharge process from all systems. Archives paper charts according to established procedure.

Process medical records requests identified by Health information management, third party payers, attorneys, patients, caregivers and vendors.

Maintains and replenishes department supplies to ensure a smooth-running department.

Ensures optimal patient experience for their visit with set-up and clean treatment rooms/gym. Assists therapists as instructed.

leans equipment adhering to infection control guidelines and communicates with supervisor about equipment repairs/inspections. Safely assists patients as needed on/off equipment.

Ability to travel between outpatient sites, as assigned based on coverage needs.

Serves as back-up to other administrative functions as needed.

Maintain and Model Nuvance Health Foundational Values (Personal, Imaginative, Agile, Connected).

Performs other duties as required.

Education Skills Experience:

Required: Data entry, MS Word, and MS Excel required.

Minimum Experience: three years

Desired: Previous scheduling experience in a medical office.

Other Information:

High school diploma or equivalent required. CPR certification (department will arrange training during probationary period)

Ability to multi-task, prioritize and manage time effectively

Computer literacy, efficient and accurate data-entry and reporting skills

Desired Skills: Experience with medical terminology, previous experience in a medical office.

Experience working with patient and/or people interactions within the community

Bilingual preferred : language preference based on location

Working Conditions:

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Some occupational risk

Physical Effort: Very Heavy effort. May exert up to 50 lbs. force

Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.

Company: Danbury Hospital

Org Unit: 1874

Department: Rehab Services Admin

Exempt: No

Salary Range: $19.54 - $37.94 Hourly

It is Northwell Health's policy to provide equal employment opportunity and treat all applicants and employees equally regardless of age, race, creed/religion, color, national origin, immigration status, or citizenship status, military or veteran status, sexual orientation, sex/gender, gender identity, gender expression, height, weight, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, their or their dependent's sexual or other reproductive health decisions, or other characteristics protected by applicable law.

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