Assistant Food and Beverage Operations Manager

Marriott • Greensboro, GA • 1h ago

Additional Information

Job Number 26092710

Job Category Food and Beverage & Culinary

Location 1 Lake Oconee Trl, Greensboro, Georgia, United States, 30642 VIEW ON MAP (https://www.google.com/maps?q=1%20Lake%20Oconee%20Trl%2C%20Greensboro%2C%20Georgia%2C%20United%20States%2C%2030642)

Schedule Full Time

Located Remotely? N

Position Type Management

Pay Range: $25.96 - $31.73 per hour

Bonus Eligible: Y

JOB SUMMARY

Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Day-to-Day Operations

Assists in the ordering of F&B supplies, cleaning supplies and uniforms.

Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures.

Supports and supervises an effective monthly self inspection program.

Operates all department equipment as necessary and reports malfunction.

Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met.

Encourages and builds mutual trust, respect, and cooperation among team members.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Celebrates and fosters decisions that result in successes as well as failures.

Communicates areas that need attention to staff and follows up to ensure understanding.

Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements.

Follows property specific second effort and recovery plan.

Stays readily available/ approachable for all team members.

Demonstrates knowledge of the brand specific service culture.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Serves as a role model to demonstrate appropriate behaviors.

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Takes proactive approaches when dealing with guest concerns.

Sets a positive example for guest relations.

Stays readily available/ approachable for all guests.

Reviews comment cards and guest satisfaction results with employees.

Responds in a timely manner to customer service department request.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluates results to choose the best solution and solve problems.

Performs hourly job function if necessary.

Extends professionalism and courtesy to team members at all times.

Comprehends budgets, operating statements and payroll progress report.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Similar Jobs

Lifestyle Bartender

Marriott • Greensboro, GA • 3d ago

Retail & Hospitality

Additional Information Lobby Lounge Job Number 26091772 Job Category Food and Beverage & Culinary Location 1 Lake Oconee Trl, Greensboro, Georgia, United States, 30642 VIEW ON MAP ( https://www.google.com/maps?q=1%20...

3d ago

Go to Apply

Assistant Manager - Room Operations

Marriott • Greensboro, GA • 4d ago

Retail & Hospitality

Additional Information Job Number 26091076 Job Category Rooms & Guest Services Operations Location 1 Lake Oconee Trl, Greensboro, Georgia, United States, 30642 VIEW ON MAP ( https://www.google.com/maps?q=1%20Lake%20O...

4d ago

Go to Apply

Lifestyle Bartender-Gaby's Restaurant- Part-time

Marriott • Greensboro, GA • 6d ago

Retail & Hospitality

Additional Information Job Number 26089774 Job Category Food and Beverage & Culinary Location 1 Lake Oconee Trl, Greensboro, Georgia, United States, 30642 VIEW ON MAP ( https://www.google.com/maps?q=1%20Lake%20Oconee...

6d ago

Go to Apply

Host or Hostess

Marriott • Greensboro, GA • 2w ago

Retail & Hospitality

Additional Information At Gaby's Restaurant Job Number 26085005 Job Category Food and Beverage & Culinary Location 1 Lake Oconee Trl, Greensboro, Georgia, United States, 30642 VIEW ON MAP ( https://www.google.com/map...

2w ago

Go to Apply

Store Customer Service Specialist

Sherwin-Williams • Eatonton, GA • 3w ago

Retail & Hospitality

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams produc...

3w ago

Go to Apply

General Accountant

Marriott • Greensboro, GA • 6h ago

Finance, Accounting & Banking

Additional Information Accounting and Finance experience preferred Job Number 26092400 Job Category Finance & Accounting Location 1 Lake Oconee Trl, Greensboro, Georgia, United States, 30642 VIEW ON MAP ( https://www...

6h ago

Go to Apply

Operations Manager

WM • Madison, GA • 4d ago

Management & Administrative

I. Job Summary This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees....

4d ago

Go to Apply

Truck Driver

Heidelberg Materials US, Inc. • Sparta, GA • 1w ago

Trucking & Construction

Truck Driver About Us Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000...

1w ago

Go to Apply

Production Industrial Maintenance Op.

Vestis Services • Watkinsville, GA • 1w ago

Legal & Paralegal

Meet Vestis®: For the People Who Make It All Work At Vestis®, we provide uniforms, workplace supplies, and professional cleaning that help businesses simplify their workday and keep their teams safe, confident, and focus...

1w ago

Go to Apply

Order Entry Project Coordinator

Cosmo Cabinets • Eatonton, GA • 1w ago

Job Summary: We are seeking a detail-oriented Order Entery Project Coordinator Specialist to join our team in our Eatonton office. Individual will accurately input cabinet orders into our production system and coordinate...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)