Sales Manager FT

Michaels • Texas, Texas • 2h ago

Store - HSTN-WEBSTER, TX

The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.

Major Activities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.

Ensure execution of Company policies and standards, holding team accountable for store conditions and results.

Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.

Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.

Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.

Oversee Balloons business, birthday party operations, and other in-store programs and events

Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.

Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.

Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.

Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.

Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).

Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.

Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned

Minimum Type of Experience Required

3+ years retail leadership experience

Work Environment

Ability to remain standing for long periods of time

Ability to move throughout the store

Regular bending, lifting, carrying, reaching, and stretching

Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.

Ability to climb ladders or step stools to stock and retrieve products.

Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.

Ability to work in a fast-paced environment with frequent customer interactions.

Work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com ?and? Michaels.ca .?The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit? www.michaels.com .

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance (https://careers.michaels.com/us/en/benefits) page. For additional information regarding benefits, visit MIKBenefits.com

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf)

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\KnowYourRights\screen\reader\10_20.pdf)

Federal FMLA Poster

Federal EPPAC Poster (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

Similar Jobs

customer service lll

Dollar Tree • Cleveland, TX • 8min ago

Management & Administrative

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our...

8min ago

Go to Apply

Customer Service Associate I

Dollar Tree • Houston, TX • 10min ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

10min ago

Go to Apply

Customer Success Splunk Platform Area TAM (Service Providers)

Cisco • Richardson, TX • 17min ago

Management & Administrative

The application window is expected to close on: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . This is a remote position and can be performed anywher...

17min ago

Go to Apply

Customer Accounts Advisor

Aaron's Inc • Houston, TX • 1h ago

Management & Administrative

Customer Accounts Advisor The salary range for this role is $13.25 to $14.00 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches t...

1h ago

Go to Apply

Sales Account Manager

Mcm Elegante Hotel • Lubbock, TX • 1h ago

Management & Administrative

::: {tabindex="-1"} Responsibilities ::: ::: {tabindex="-1"} Develope and implement effective sales strategies to achieve company targets within the hospitality sector. ::: ::: {tabindex="-1"} Manage and nurture relation...

1h ago

Go to Apply

K-12 Account Sales Manager (Dallas)

Schwan's Company • Dallas, TX • 1h ago

Management & Administrative

At CJ Schwan's, we don't just make food - we help create moments that matter. From kids devouring pizza after soccer practice, to students laughing over dumplings in a cafeteria, to families enjoying pie during the holid...

1h ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • Dallas, TX • 2h ago

Management & Administrative

Job Description The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team...

2h ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • Dallas, TX • 2h ago

Management & Administrative

2h ago

Go to Apply

Sales Manager PT

Michaels • Texarkana, TX • 2h ago

Management & Administrative

Store - TEXARKANA, TX The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service o...

2h ago

Go to Apply

Sales Manager FT

Michaels • Texarkana, TX • 2h ago

Management & Administrative

2h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)