Crisis Services Administrative Assistant

Bellefaire JCB • Shaker Heights, OH • 5h ago

SALARY AND BENEFITS:

Salary range is $45,000 - $50,000 / year depending on relevant education and experience.

At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.

Our offerings include:

Comprehensive health and Rx plans, including a zero-cost option.

Wellness program including free preventative care

Generous paid time off and holidays

100% paid parental leave for childbirth, adoption, and foster care, plus comprehensive fertility and IVF support

50% tuition reduction at Case Western Reserve University for the MSW program

403(b) retirement plan with an employer match

Pet insurance

Employer paid life insurance and long-term disability

Employee Assistance Program

Support for continuing education and credential renewal

Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness

Flexible Spending Account for Health and Dependent Care

QUALIFICATIONS:

Education: Minimum High School Diploma required.

Licensure: None

Skills/Competencies:

Core Expertise: Possesses skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.

Independent Judgment: Ability to perform job responsibilities with a high degree of initiative and independent judgment.

Cultural Competency: Demonstrates awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.

Interpersonal Communication: Communicates clearly using verbal, nonverbal, and written skills in a professional @context; demonstrates clear understanding and use of professional language.

Professional & Ethical Conduct: Adheres to professional values such as honesty, personal responsibility, and accountability; Applies ethical concepts within scope of work and adheres to Agency policies and procedures.

Collaboration and Teamwork: Functions effectively as a member of a professional team that includes employees, clients and family members.

Problem Solving & Decision Making: Recognizes problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.

Experience: 2-3 years of office experience required.

AGENCY SUMMARY:

Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of behavioral health, substance abuse, education and prevention services. Through more than 25 programs, we help more than 30,000 youth and their families each year achieve resiliency, dignity and self-sufficiency.

Check out "Bellefaire JCB: Join Our Team" (https://vimeo.com/894121531) on Vimeo!

JOB SUMMARY:

Under the direction of the Director of Community Crisis and Trauma and the Chief Clinical Officer, the Administrative Assistant is an integral part of the Continuous Quality Improvement process of BJCB. The Administrative Assistant works proactively within the Community Crisis and Trauma Department to ensure all department work is completed in a timely and efficient manner and discretion is exercised in handling written and verbal material that is confidential and personal in nature. Further, the Administrative Assistant ensures that client information disseminated outside the Agency conforms to all appropriate internal and external rules and regulations.

ESSENTIAL DUTIES:

Check, and verify client insurance (i.e. Medicaid & Commercial Insurance) as needed.

Responsible for entering new clients into agency Electronic Health Record (EHR). Maintain client records in the Agency EHR, including, but not limited to, scanning, auditing, and updating client information.

Provide support to all designated programs/departments including, but not limited to, maintaining files, scanning, and answering the phone as required and needed, assisting with scheduling, and coordination of meetings.

Assist with ongoing maintenance of Agency platforms used within programs (i.e., Matchforce, JazzHR, DMS).

Maintaining client and office supplies.

Assist providers with appointments including reminder phone calls, texts, emails, and scheduling.

Responsible for per diem billing as required by program.

Responsible for special projects as assigned.

OTHER DUTIES:

Attend scheduled staff meetings, supervision, and on-going training.

All required trainings, certifications and licensure must be kept current in accordance with applicable licensing and accreditation regulations and standards.

Respect the privacy of clients and hold in confidence all information obtained during the client's treatment. All client-related documents should be handled in accordance with Agency guidelines on confidential material.

Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures.

Other duties as assigned by management.

Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law.

Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.

Similar Jobs

Vehicle Sales Manager

Ryder System • Cleveland, OH • 18min ago

Management & Administrative

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( http://ryder.com/job-applicant-privacy-policy ) . Job Description : At Ryder, our most important competitive advantage is our people. CULTURE- IN...

18min ago

Go to Apply

Customer Service Sales Support Representative

Advatix, Inc. • Painesville, OH • 1h ago

Management & Administrative

Position: Customer Service Sales Support Representative Location: Painesville, Ohio (Eastern Cleveland Suburbs) - LOCAL CANDIDATES ONLY - Must live within 20-30 minutes of Painesville, OH Compensation: $40,000 - $45,000...

1h ago

Go to Apply

(GCC) Global Capability Center Engineering Senior Manager

Accenture • Cleveland, OH • 17h ago

Management & Administrative

Accenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, brin...

17h ago

Go to Apply

(GCC) Global Capability Center Engineering Manager

Accenture • Cleveland, OH • 17h ago

Management & Administrative

17h ago

Go to Apply

Select Customer Success Account Manager- Cleveland, OH

UPS • Cleveland, OH • 23h ago

Management & Administrative

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities,...

23h ago

Go to Apply

Senior Manager, Life Sciences Supply Chain & Operate

Deloitte • Cleveland, OH • 1d ago

Management & Administrative

Lead the evolution of Deloitte's AI-enabled Business Process Outsourcing (BPO) capability for Life Sciences clients. This Senior Manager role sits at the intersection of client delivery, operating model transformation, a...

1d ago

Go to Apply

Supervisory Veterans Service Representative (VSCM)

Veterans Benefits Administration • Cleveland, OH • 1d ago

Management & Administrative

Summary The Supervisory Veterans Service Representative (Veterans Service Center Manager) manages the Veterans Service Center (VSC) operations through a staff of personnel responsible for claims processing, providing inf...

1d ago

Go to Apply

(USA) Technician, Facility Services, Exterior Services-DOT

Walmart • Chardon, OH • 1d ago

Management & Administrative

Position Summary... What you'll do... Are you searching for an exciting career opportunity within a dynamic team? Look no further! Walmart is expanding its workforce across local retail stores and is actively recruiting...

1d ago

Go to Apply

Talent Acquisition Partner

Flynn Restaurant Group • Independence, OH • 1d ago

Management & Administrative

At Flynn Group, we believe in the power of collaboration and value in-person interactions. That's why our corporate employees work from the office four days each week, with Fridays reserved for working from home. We beli...

1d ago

Go to Apply

Deployment Success Manager

Deloitte • Cleveland, OH • 1d ago

Management & Administrative

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can en...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)