Access AssociateSenior

RochesterRegional Health • Rochester, NY • 3h ago

Description SUMMARY As a Senior Access Associate, you lead in the management and guidance of team members to maintain Rochester Regional's high-quality standards of customer care. STATUS: Full Time LOCATION: 1561 Long Pond Rd, Suite 220. Rochester, NY 14626 DEPARTMENT: Infectious Disease SCHEDULE: Monday-Friday 8am-4:30pm ATTRIBUTES Three (3) years of related work experience in a healthcare or customer service setting preferred Ability to lead and take direction Basic computer skills Excellent customer service and communication skills RESPONSIBILITIES Leadership. Provides knowledge, expertise and guidance to a team of access associates; assist in training new employees; serve as a resource to others in the resolution of complex issues Customer Service. Manage incoming calls and provide necessary information; greet patients and/or their representatives and provide direction as needed; schedule patient appointments; interview patients and/or their representatives to obtain necessary information Registration & Verification. Complete the registration process for patients and/or their representatives; verify insurance eligibility/coverage and obtain necessary pre-certifications/authorizations when applicable Billing & Payments. Collect/process co-payments, deductibles and/or other @types of payments; provide cost estimates when applicable; review charges in charge review WQs for completeness and accuracy PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. PAY RANGE: $18.00 - $21.00 The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law. Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjA1Mjk3LjEwNDE3QHJvY2hlc3RlcnJlZ2lvbmFsY29tcC5hcGxpdHJhay5jb20

Similar Jobs

Operations Manager Trainee

WM • Rochester, NY • 28min ago

Management & Administrative

Salary Range: $65,000 - $70,000 Relocation: The 5-month training program will take place in Rochester, NY. While we aim to place candidates into an Operations Manager role at their training location, this is not guarante...

28min ago

Go to Apply

EVS Housekeeping Operations Manager

Compass Group, North America • Rochester, NY • 29min ago

Retail & Hospitality

Crothall Healthcare ?Salary: $62,353- $66,000/yr Other Forms of Compensation: Pay Grade: [[payGrade_obj]] Crothall Healthcare , a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive...

29min ago

Go to Apply

Sales and Operations Management Trainee

Penske • Rochester, NY • 36min ago

Management & Administrative

Position Summary: Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for o...

36min ago

Go to Apply

Registered Nurse

RochesterRegional Health • Rochester, NY • 59min ago

Hospital & Medical

Description Job Title: Registered Nurse Department: GI - Endoscopy Location: Unity Hospital Hours Per Week: Per Diem Schedule: 8- and 10-hour shifts rotating between 7a-630p Monday through Friday; On-call requirements. *...

59min ago

Go to Apply

Graduate Nurse

RochesterRegional Health • Rochester, NY • 59min ago

Hospital & Medical

Description Job Title: Graduate Nurse Location: Rochester General Hospital/ Unity Hospital/ United Memorial Medical Center/ Newark Wayne Hospital/ Clifton Springs Hospital Hours Per Week: 36 to 40 Hours Schedule: Day/Eve...

59min ago

Go to Apply