Workers' Compensation Claim Representative

The Hartford • Concord, NH • 6h ago

Claims Representative - CH09CN

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

The Worker Compensation Claim Representative is accountable to plan, recommend and execute the investigation of worker compensation claims. Our dynamic team of claim professionals provide superb customer service with the valuation, disposition and settlement of worker compensation claims while consistently adhering to our corporate claim settlement policies. Additionally, the Claim Representative will work within established procedures in adherence to statutory, regulatory and ethical requirements.

Work Arrangement : This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT, Las Vegas, NV, Lake Mary, FL, San Antonio, TX, Naperville, IL or Scottsdale, AZ) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise.

Start Date: October 5, 2026

Hours: Monday - Friday, core business hours

Responsibilities:

Effectively manage workers' compensation claims requiring timely investigations and financial accuracy

Provide benefit oversight, appropriate file disposition and adherence to statutory guidelines for all claims

Leverage a network of professional resources that may include: doctors, nurses, attorney and regulators to facilitate our mission of restoring the lives of our claimants

Provide exceptional customer service by establishing and maintaining productive business relationships with customers

Utilize critical thinking skills to gather and analyze data information to inform critical claim decisions

Provide accurate mathematical calculations of disability benefit rates and claim financial exposures

Leverage contemporary technology to achieve accurate and efficient claim outcomes

Consistently demonstrate professional diplomacy during all interactions with customers

Contribute to a courageous culture that promotes collaboration to maximize operational performance and employee engagement

Embrace a culture of continuous improvement

Qualifications:

Prior workers' compensation insurance claim handling is preferred

HS Diploma required, Bachelor's Degree is preferred

Demonstrated passion for delivering a superb customer experience

Excellent organizational skills, especially regarding prioritizing work activities

Strong computer proficiency in the MS Office Suite (Word, Excel, Outlook & PowerPoint)

Superb time management and organizational skills

Ability to meet productivity targets in a fast-paced, team-oriented environment

Excellent communication skills and negotiation skills

Ability to adapt and flourish using industry-changing workflows

Excellent written and verbal communication skills

Demonstrates active listening to attentively meet the needs of our customers and exhibit empathy during difficult situations

Ability to self-manage competing priorities while delivering accurate work within key timelines

Additional Details:

As a condition of your employment, you must obtain and maintain a State Adjuster's License to process Property & Casualty Insurance. Continued employment with The Hartford is contingent upon the successful passage of the Licensing exam within 1 year from your date of hire.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$56,391 - $84,587

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

Similar Jobs

Auto Finance Sales Rep, Sr.

Huntington National Bank • Concord, NH • 5h ago

Finance, Accounting & Banking

Description Summary: Huntington is looking for qualified candidates to become Auto Finance Credit Representatives.Duties & Responsibilities: Approves, denies and negotiates consumer auto credit applications (includin...

5h ago

Go to Apply

Accounts Receivable/Accounts Payable Processor

Humana • Concord, NH • 5h ago

Finance, Accounting & Banking

Become a part of our caring community The Accounts Receivable/Accounts Payable Clerk 3 prepares, records, verifies, analyzes and reports accounts payable/receivable transactions. The Accounts Receivable/Accounts Payable...

5h ago

Go to Apply

Revenue Operations Manager (Remote)

Cengage Group • Manchester, NH • 7h ago

Finance, Accounting & Banking

We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innova...

7h ago

Go to Apply

Actuary, Analytics/Forecasting

Humana • Concord, NH • 1d ago

Finance, Accounting & Banking

Become a part of our caring community The Actuary, Analytics/Forecasting analyzes and forecasts financial, economic, and other data to provide accurate and timely information for strategic and operational decisions. You...

1d ago

Go to Apply

Senior Accountant

Humana • Concord, NH • 1d ago

Finance, Accounting & Banking

Become a part of our caring community The Senior Accountant, General Accounting - Cash Reconciliations & Cash Operations is responsible for performing and supporting enterprise cash reconciliation processes. Addition...

1d ago

Go to Apply

Data Scientist, Finance Digital Solutions

Cardinal Health • Concord, NH • 1d ago

Finance, Accounting & Banking

What Data Science contributes to Cardinal Health The Data & Analytics Function oversees the analytics life-cycle in order to identify, analyze and present relevant insights that drive business decisions and anticipat...

1d ago

Go to Apply

Analyst 2, Finance

Comcast • Manchester, NH • 3d ago

Finance, Accounting & Banking

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin...

3d ago

Go to Apply

Finance Transformation Lead

Humana • Concord, NH • 4d ago

Finance, Accounting & Banking

Become a part of our caring community The Lead - Finance Strategy, Special Projects & Solution Design is responsible for leading high-impact strategic initiatives. These initiatives advance Finance priorities through...

4d ago

Go to Apply

Account Executive Officer, Senior Underwriter - Loss Sensitive, Large Projects

Travelers Insurance Company • Concord, NH • 4d ago

Finance, Accounting & Banking

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the...

4d ago

Go to Apply

Finance Manager

GovCIO • Concord, NH • 5d ago

Finance, Accounting & Banking

United States Suitability/Public Trust Fully remote Financial Analysis Overview GovCIO is a team of transformers--people who are passionate about transforming government I.T. We believe in making a difference by developi...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)