General Government IT DC Chief Information Officer (Information Technology Executive 4)
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General Government IT DC Chief Information Officer (Information Technology Executive 4)
Salary
$133,810.00 - $186,309.00 Annually
Location
Dauphin County, PA
Job Type
Non-Civil Service Permanent Full-time
Job Number
N-2026-53538
Department
Executive Offices
Division
EX OA GG ITDC
Opening Date
07/20/2026
Closing Date
8/7/2026 11:59 PM Eastern
Job Code
01724
Position Number
50533451
Union
Non Union
Bargaining Unit
A3
Pay Group
ST13
Bureau / Division Code
00812400
Bureau / Division
OA GG ITDC
Worksite Address
555 Walnut Street
City
Harrisburg, Pennsylvania
Zip Code
17101
Contact Name
Matthew Zyroll
Contact Phone
717.836.3503
Contact Email
mzyroll@pa.gov
Description
Benefits
Questions
THE POSITION
As a Delivery Center Chief Information Officer (CIO) for the General Government Delivery Center, you will direct technology strategy that helps agencies serve the public more effectively. You will oversee digital services, cybersecurity coordination, customer support, and major modernization efforts. This role brings meaningful challenges and the opportunity to shape the future of public technology. Become part of a team committed to high-quality service and continuous improvement.
DESCRIPTION OF WORK
This position provides executive leadership for technology systems, digital services, and operational support that help agencies meet their missions. The role focuses on aligning technology investments with strategic needs while improving service delivery and user experience. As a Delivery Center Chief Information Officer (CIO) for the General Government Delivery Center, you will perform the following duties:
Technology Leadership:Guide technology strategy, digital services, and operational planning for supported agencies
Service Delivery Oversight:Direct application development, product delivery, customer support, and service management functions
Cybersecurity Coordination:Collaborate with security experts to protect systems, data, and digital platforms
Data and Portfolio Governance:Oversee data services, technology portfolios, and performance measures for key initiatives
Financial and Vendor Management:Manage budgets, technology contracts, and vendor relationships effectively
Workforce Development:Support staff training and promote a user-centered, customer-focused service culture
Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=50533451) .
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time, three days in office and two days telework. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Nine years of professional information technology experience that includes three years in a managerial capacity and a bachelor's degree;or
Thirteen years of professional information technology experience that includes three years in a managerial capacity;or
An equivalent combination of experience and training that includes three years in a managerial capacity.
Additional Requirements:
You must have six years or more of experience establishing and maintaining executive-level partnerships across business units, technology organizations, vendors, and stakeholders to support technology strategy, demonstrated through measurable improvements in service delivery.
You must have six or more years of experience leading organizational or operational transformation initiatives that modernized technology delivery practices, operating models, governance, or service delivery processes.
You must have experience leading multidisciplinary technology teams responsible for application delivery, infrastructure, customer support, cybersecurity, and other enterprise technology functions.
You must have three or more years of experience implementing modern technology delivery practices, such as product management, agile delivery, user-centered design, service management, DevSecOps, and continuous improvement.
You must have ten or more years of experience leading cross-functional teams or technology organizations by coordinating resources, resolving organizational issues, and managing competing priorities to achieve strategic objectives.
You must have six or more years of experience managing enterprise technology portfolios, programs, and digital products involving multiple business units or agencies.
You must have three or more years of experience developing, managing, or overseeing technology budgets, investment planning, or financial governance for enterprise technology services.
You must be able to perform essential job functions.
Legal Requirement:
You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers (https://www.pa.gov/agencies/hrmoa/resources/generative-ai-hiring-guidance) for additional information.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !
See the total value of your benefits package by exploring ourbenefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
01
Do you possess three or more years of full-time professional information technology experience in a managerial capacity?
Yes
No
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
03
How many years of full-time professional information technology experience do you possess?
9 years or more
8 but less than 9 years
7 but less than 8 years
6 but less than 7 years
5 but less than 6 years
4 but less than 5 years
3 but less than 4 years
2 but less than 3 years
1 but less than 2 years
Less than a year
None
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
05
How much graduate coursework have you completed in information technology? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
30 credits or more
Less than 30 credits
None
06
Additional Requirement- Do you have six years or more of experience establishing and maintaining executive-level partnerships across business units, technology organizations, vendors, and stakeholders to support technology strategy, demonstrated through measurable improvements in service delivery?
Yes
No
07
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
08
Additional Requirement- Do you have six or more years of experience leading organizational or operational transformation initiatives that modernized technology delivery practices, operating models, governance, or service delivery processes?
Yes
No
09
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
10
Additional Requirement- Do you have experience leading multidisciplinary technology teams responsible for application delivery, infrastructure, customer support, cybersecurity, and other enterprise technology functions?
Yes
No
11
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
12
Additional Requirement- Do you have three or more years of experience implementing modern technology delivery practices, such as product management, agile delivery, user-centered design, service management, DevSecOps, and continuous improvement?
Yes
No
13
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
14
Additional Requirement- Do you have ten or more years of experience leading cross-functional teams or technology organizations by coordinating resources, resolving organizational issues, and managing competing priorities to achieve strategic objectives?
Yes
No
15
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
16
Additional Requirement- Do you have six or more years of experience managing enterprise technology portfolios, programs, and digital products involving multiple business units or agencies?
Yes
No
17
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
18
Additional Requirement- Do you have three or more years of experience developing, managing, or overseeing technology budgets, investment planning, or financial governance for enterprise technology services?
Yes
No
19
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
Required Question
Employer
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
