Courtesy Clerk

Hy-Vee Food Stores • Columbia, MO • 14h ago

Additional Considerations (if any):

Night & Weekend Shifts Required

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Courtesy Clerk

Department: Grocery

FLSA: Non-Exempt

General Function:

Provides prompt, efficient and friendly customer service. Packages purchases and assists customers with delivery to their mode of transportation.

Core Competencies

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home, Service Managers

Positions that Report to you: None

Primary Duties and Responsibilities:

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

miles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Makes an effort to learn customers' names and to address them by name whenever possible.

Assists customers by: (examples include)

escorting them to the products they're looking for

securing products that are out of reach

loading or unloading heavy items

making note of and passing along customer suggestions or requests

performing other tasks in every way possible to enhance the shoppingexperience

Answers the telephone promptly and provides friendly, helpful service to customers who call.

Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

Packages purchases.

Cleans but not limited to registers, restrooms, break room; backroom, sweeps and mops the floor, and tends to supply needs.

Assists customer in transporting purchases to their mode of transportation.

Helps train new courtesy clerks.

Checks prices on products.

Pulls product forward on shelf.

Brings carts in from parking lot and cart corral.

Cleans can redemption area and empties the recycle bins, where applicable.

Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, and knows location of merchandise in the store and also in the back room.

Maintains supplies on front-end; i.e. paper/plastic sacks, receipt paper, etc.

Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

Assists in all departments as requested (within the wage and hour guidelines).

Delivers product to customers (within the wage and hour guidelines).

Shovels, salts, and sands walkways.

Assists in other areas of store as needed.

Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.

Ability to do simple addition and subtraction; copying figures, counting and recording.

Must be able to understand and follow verbal or demonstrated instructions; writes identifying information request supplies orally or inwriting, increased contact with people.

Education and Experience:

No education or experience requirements.

Physical Requirements:

Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantlyto move objects.

Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.

Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:

This position is exposed to noise, temperature extremes, dampness, dirt, and chemicals/solvents.

Equipment Used to Perform Job:

Tomra (bottle machines), window washing equipment, vacuum cleaner, power washer, brooms, delivery vehicle, phone, fax, copier, two wheeler, pallet jack, box cutter (within wage and hour guidelines).

Contacts:

Has daily contact with the general public and occasional contact with suppliers/vendors.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.

Similar Jobs

Part Sales Manager - Full Time

AutoZone, Inc. • Fulton, MO • 2d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

2d ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Fulton, MO • 2d ago

Management & Administrative

2d ago

Go to Apply

File Clerk

Veterans Affairs, Veterans Health Administration • Columbia, MO • 2d ago

Management & Administrative

Summary The primary purpose of this position is to serve as a File Clerk for the Harry S. Truman Memorial Veterans Hospital. The incumbent is responsible for the daily task related to patient medical records. This positi...

2d ago

Go to Apply

Housing Manager-Fisher House

Veterans Affairs, Veterans Health Administration • Columbia, MO • 5d ago

Management & Administrative

Summary The Fisher House Program provides temporary accommodations and support for families, support persons and Caregivers of Veterans and Active Duty Military receiving treatment at major military and VA medical facili...

5d ago

Go to Apply

Boat & ATV Sales Consultant - Part Time

Cabela's • Columbia, MO • 6d ago

Management & Administrative

POSITION SUMMARY: The Boat & ATV Sales Consultant performs various Selling / Customer Service activities to assist Boat and ATV Customers in making informed buying decisions. ESSENTIAL FUNCTIONS: Supports a strong co...

6d ago

Go to Apply

Full-Time Customer Service Supervisor

Kohl's • Columbia, MO • 1w ago

Management & Administrative

Required Morning and Evening Availability About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer ser...

1w ago

Go to Apply

F&I Manager

Camping World • Columbia, MO • 1w ago

Management & Administrative

Camping World is seeking a Finance & Insurance Manager to join our growing team. Are you working long hours in your current Finance & Insurance role or do not see the reward for your efforts? Camping World is see...

1w ago

Go to Apply

Customer Service Operations Manager

Hubbell Power Systems • Centralia, MO • 1w ago

Management & Administrative

Customer Service Operations Manager Apply now » Date: Jul 7, 2026 Location: Centralia, MO, US, 65240 St. Louis, MO, US, 63146 Company: Hubbell Incorporated Job Overview Customer Service Manager Job Overview Lead, mentor,...

1w ago

Go to Apply

Wireless Sales Manager - Columbia, MO

Acosta Group • Columbia, MO • 1w ago

Management & Administrative

DESCRIPTION Base + Upcapped Commission Potential Drive sales through personalized wireless solutions and customer education. Premium Retail Services operates in more than 1300 Walmart Supercenter locations across North A...

1w ago

Go to Apply

Customer Service Outfitter Part Time

Cabela's • Columbia, MO • 2w ago

Management & Administrative

POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, provid...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)