Shift Lead

Walgreens • Heber City, UT • 19h ago

Job Description:

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

Models and delivers a distinctive and delightful customer experience.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Responsible for holding store keys to open and close without management as necessary.

Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

Assist with ensuring the Outdate program is followed with team members.

Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Assist at Pharmacy out window as requested.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Responsible for bag checks of team members before leaving the store.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager.

Communications

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

Reports disciplinary issues and customer complaints to management.

Job ID: 1850032BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 560 S MAIN ST,HEBER CITY,UT,84032

Full District Office Address: 560 S MAIN ST,HEBER CITY,UT,84032-02243-11523-S

External Basic Qualifications:

One year of prior leadership, supervisory, or retail key holder work experience.

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

Prefer the knowledge of store inventory control.

We will consider employment of qualified applicants with arrest and conviction records.

Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 11523-HEBER CITY UT

Pay Type: Hourly

Start Rate: 17

Max Rate: 20

Similar Jobs

Retail Store Manager

Michaels • American Fork, UT • 17h ago

Retail & Hospitality

Store - AMERICAN FORK, UT Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a great customer exper...

17h ago

Go to Apply

Online Grocery Pick-Up Clerk

Kroger Family of Companies • Provo, UT • 19h ago

Retail & Hospitality

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders...

19h ago

Go to Apply

STORE/PRICE INTEGRITY LEAD CLERK

Kroger Family of Companies • Orem, UT • 19h ago

Retail & Hospitality

Maintain pricing documentation accuracy in the store. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. RESPONSIBILITIES Maintain store UPC File (price change, deleti...

19h ago

Go to Apply

Retail Cashier

Jacksons • Orem, UT • 1d ago

Retail & Hospitality

Pay: $15.50 an hour. Are you someone who thrives in a fast-paced environment? Join our team as a Retail Cashier / Customer Service Associate and be the friendly face our customers count on. In this role, you'll deliver e...

1d ago

Go to Apply

Lead Restaurant Crew

Vail Resorts • Park City, UT • 2d ago

Retail & Hospitality

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th...

2d ago

Go to Apply

Lead Restaurant Crew

Vail Resorts • Park City, UT • 2d ago

Retail & Hospitality

2d ago

Go to Apply

Lead Restaurant Crew

Vail Resorts • Park City, UT • 2d ago

Retail & Hospitality

2d ago

Go to Apply

Front Desk Agent

Vail Resorts • Park City, UT • 2d ago

Retail & Hospitality

2d ago

Go to Apply

Cashier (Good4u Customer Care)

Natural Grocers • Heber City, UT • 6d ago

Retail & Hospitality

Salary Range USD $18.00/Hr. - Overview The job in a nutshell: Do you have a passion for helping people? Do you believe that you can change the world with your food choices? How about nutrition; do you like to learn and h...

6d ago

Go to Apply

Restaurant Crew

Vail Resorts • Park City, UT • 1w ago

Retail & Hospitality

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)