Sr. Operations Manager

Amazon • Niagara Falls, NY • 2h ago

Description

This is for a new AR launch in Niagra Falls, NY

This position qualifies for a $40,000 internal launch bonus.

Eligibility Requirements: Candidates are ineligible to receive more than one Launch Bonus within a calendar year. Bonus payments are payable in accordance with the Company's standard payroll practice and subject to applicable withholding taxes.

The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching and mentoring them to ensure performance objectives are met. The Sr. Operations Manager is also responsible for building and maintaining positive employee relations and developing leadership strength within the Fulfillment Center (FC). This position requires a strategic leader who can balance operational excellence with team development while driving results across all areas of the facility.

Responsibilities:

Leads the development and implementation of quality improvement and process optimization initiatives, including Lean methodologies, to enhance operational efficiency within their functional area and enable the FC to consistently achieve and surpass business objectives.

Responsible for overall performance of either Inbound or Outbound operation, including safety, quality and customer experience

Sets and clarifies requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Operations Managers accountable for their performance and the performance of their departments.

Leverages Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.

Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.

Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Additional Job Elements:

Lift and move totes up to 49 pounds each

Regular bending, lifting, stretching and reaching both below the waist and above the head

Walking around the FC with great frequency; FCs are over a quarter mile in length

Continual standing and/or walking an average of 5 miles daily

Ability to work in construction/distribution environments that may be noisy, unlit, unheated, not air-conditioned

Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

Responsibilities:

Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.

Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.

Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.

Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.

Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.

Basic Qualifications

Bachelor's degree or equivalent, or 2+ years of equivalent experience

7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment

Prior experience with performance metrics, process improvement and Lean techniques

Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.

Preferred Qualifications

Degree in Engineering, Operations or related field and MBA preferred

Experience with a contingent workforce during peak seasons

Ability to handle changing priorities and use good judgment in stressful situations

Interest in long-term career development through assignments in multiple FCs across the nation

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, Niagara Falls - 135,000.00 - 182,700.00 USD annually

Management & Administrative

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working...

1d ago

Go to Apply

Customer Service Associate

Walgreens • Grand Island, NY • 1d ago

Management & Administrative

1d ago

Go to Apply

Area Sales Manager (Building Automation) - Upstate New York

Siemens • Buffalo, NY • 2d ago

Management & Administrative

Job Family: Buildings Req ID: 514025 This position can be located in Buffalo, Rochester, Syracuse, or Albany, NY. Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through emp...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)