Medical Scheduler
Location: Columbia, MD
Schedule: Monday-Friday | 8:30 AM - 5:00 PM
Pay Rate: $15.00-$21.00/hour (based on experience)
Employment Type: Contract-to-Hire (4 Months)
Work Environment: Onsite Medical Office
About the Opportunity
We are seeking a customer-focused and detail-oriented Medical Scheduler to support a busy healthcare call center and medical practice environment. This role is ideal for individuals with prior healthcare, medical scheduling, patient services, medical receptionist, pharmacy technician, or healthcare customer service experience. As a Medical Scheduler, you will serve as one of the primary points of contact for patients, helping coordinate appointments, answer questions, process requests, and ensure patients receive the support they need. This is a fast-paced position that requires excellent communication skills, strong attention to detail, and the ability to multitask efficiently.
Key ResponsibilitiesPatient Scheduling & Coordination
Schedule, reschedule, and cancel patient appointments
Coordinate provider schedules and appointment availability
Manage referrals and appointment requests
Assist patients with navigating healthcare services
Patient Support & Customer Service
Handle approximately 60-100 inbound calls per day
Respond to patient questions and concerns professionally
Route patient requests to the appropriate provider or department
Support prescription refill requests and referral inquiries
Maintain a positive patient experience during every interaction
Registration & Insurance Support
Assist with patient registration and demographic updates
Verify patient information and insurance details
Support billing and insurance-related inquiries
Assist with account management and payment-related questions
Administrative Responsibilities
Maintain accurate patient records within the EMR system
Document interactions and requests appropriately
Ensure compliance with HIPAA and patient confidentiality requirements
Support office staff with administrative duties as needed
Required Qualifications
Minimum 1 year of experience in a healthcare setting
Previous appointment scheduling experience
Strong customer service and communication skills
Comfortable handling a high volume of phone calls
Ability to multitask in a fast-paced environment
Strong computer skills and typing proficiency
High school diploma or GED
Preferred Qualifications
EPIC experience
EMR/EHR experience
Medical terminology knowledge
Medical call center experience
Patient registration experience
Insurance verification experience
Pharmacy technician experience
Ideal Backgrounds
Candidates with experience in the following roles are encouraged to apply:
Medical Scheduler
Patient Service Representative
Medical Receptionist
Healthcare Call Center Representative
Patient Access Representative
Medical Front Desk Coordinator
Referral Coordinator
Pharmacy Technician
Medical Administrative Assistant
What Success Looks Like
The ideal candidate will:
? Provide exceptional customer service
? Accurately schedule and manage appointments
? Navigate multiple systems efficiently
? Maintain strong attendance and reliability
? Communicate professionally with patients and providers
? Work effectively in a fast-paced healthcare environment
? Protect confidential patient information
Why This Opportunity?
Contract-to-hire opportunity with long-term growth potential
Monday-Friday schedule (no overnight shifts)
Collaborative and team-oriented healthcare environment
Opportunity to develop healthcare administrative and patient access experience
Work with a large, established physician practice serving the local community
This role is an excellent fit for someone who enjoys helping patients, thrives in a fast-paced healthcare environment, and is looking to build a long-term career in medical administration, scheduling, or patient services.
Job Type & Location
This is a Contract to Hire position based out of Columbia, MD.
Pay and Benefits
The pay range for this position is $15.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Columbia,MD.
Application Deadline
This position is anticipated to close on Jul 30, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
