Medical Front Office - Patient Service Specialist

Select Medical • Redwood City, CA • 1d ago

Overview

Redwood City, California

Job Description

When patients enter our center, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports.

Schedule:

Center Location: 900 Veterans Blvd Suite 230 Redwood City CA 94063

Type of Employment: Full Time

Hours: Weekdays

Compensation $21.00 - $23.00/hour based on experience

Why Join Us: (benefits for full-time at 32+ hours/week)

Start Strong : Our mentorship and orientation programs ensure a successful transition

Recharge & Refresh: Generous PTO to maintain a healthy work-life balance

Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings

Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Responsibilities

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out

Schedule patient appointments in person and via phone

Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team

Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

High School Diploma or GED

Preferred Qualifications:

1 Year of Medical Office Experience

Physical Requirements:

Ability to walk, stand, bend, and reach consistently throughout a work day/shift

Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift

Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics

Ability to carry office supplies up to 10lbs

Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction

Ability to speak and hear sufficiently to understand and give directions

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement

Equal Opportunity Employer/including Disabled/Veterans

Location : Location US-CA-Redwood City

Job ID 372863

Position Type Full Time

Experience (Years) 0

Category Administrative - Administrative Services

Company Select Physical Therapy

Min USD $21.00/Hr.

Max USD $23.00/Hr.

Alameda Health System • San Leandro, CA • 11h ago

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SLH Senior Physical Therapist San Leandro, CA San Leandro Hospital SLH Physical Therapy Services As Needed / Per Diem - Day Allied Health $69.81/hour Req #:44376-32983 FTE:0.01 Posted:Today Summary Role Overview: Alameda...

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Alameda Health System • Alameda, CA • 11h ago

Hospital & Medical

AHD Physical Therapist Alameda, CA Alameda Hospital AHD Physical Therapy Services As Needed / Per Diem - Day Allied Health $69.43/hour - $77.97/hour Req #:44375-32982 FTE:0.01 Posted:Today Summary Role Overview: Alameda...

11h ago

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