Loan Workout Specialist

Wells Fargo • Des Moines, IA • 9h ago

Job Description

About this role:

Wells Fargo is seeking a Loan Workout Specialist on the Litigation, Bankruptcy, and Recovery team within Commercial Banking Operations.

In this role, you will:

Provide support to internal and external customers in complex initiatives relating to collection portfolios data to reduce delinquency and restructuring of loans within the Loan Workout functional area

Evaluate risk and analyze account information including financial statements and total relationship

Coordinate initial loan renewal process and negotiate with borrower or attorneys in order to determine workout solutions

Restructure supervised loans, recover charged off loans and research account equity to determine full or partial charge off or attend foreclosure sale

Conduct research and determine resolution for title and collateral perfection issues

Review and research complex operational challenges that require research, evaluation, and selection of alternatives related to low to medium risk deliverables

Monitor portfolio for policy compliance and adhere to risk rating Identify opportunities for process improvements within scope of responsibilities in Loan Workout area

Present recommendations for resolving complex situations and exercise independent judgment while developing expertise in the functions, policies, procedures and compliance requirements

Coach and assist less experienced colleagues

Provide issue specific training and participate in departmental projects

Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

2+ years of Loan Workout, Commercial Lending experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Collections experience

Commercial banking experience

Knowledge and understanding of equipment finance and leasing

Ability to interpret and comprehend complex legal documents

Strong attention to detail, including accuracy in grammar and a sharp focus on eliminating errors

Strong analytical skills with high attention to detail and accuracy

Experience resolving and working through escalated and complex customer issues

Strong organizational, multi-tasking, and prioritizing skills

Ability to manage a pipeline of work from assignment to completion

Experience interacting positively with difficult or irate customers

Excellent verbal, written, and interpersonal communication skills

Job Expectations:

This position is not eligible for Visa sponsorship

Candidate must be based out of posted location

This position offers a hybrid work schedule

Relocation assistance is not available for this position

Ability to work additional hours as needed

Location:

Des Moines, IA

Posting End Date:

20 Jul 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number: R-558617

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