Administrative Assistant

Robert Half • Nottingham, MD • 3h ago

Description

A benefits company in Nottingham, MD is seeking an Administrative Assistant to join their team! This role will support the company with answering phones, customer support, data entry, reconciliations and customization of various spreadsheets and as needed for their clients.

Duties/Responsibilities:

Interacts with clients via telephone and email to provide support and information on employee benefits.

Data entry of benefit enrollments, terminations, and changes

Assistance with provider searches, billing issues, claims issues and reconciliations.

Preparation, data entry and customization for various Excel spreadsheets.

Preparation of employee enrollment kits.

Performs other related duties as assigned.

Required Skills/Abilities

Excellent communication and organization skills.

Service-oriented, detail-oriented, and ability to multi-task

Proficient computer skills, specifically using Microsoft Excel and Word, with the ability to learn new systems.

Strong analytical skills.

Ability to research issues, identify and give directions to resolve the problem at hand as well as explain the process taken to do so.

Ability to work in a fast-paced environment.

Knowledge of, or ability to learn about health and ancillary benefits.

Proven ability to work effectively in a team environment with associates.

Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.

Requirements - Strong verbal and written communication skills with a well-organized approach to daily work.

High attention to detail, a customer-focused mindset, and the ability to manage multiple priorities at once.

Proficiency with Microsoft Excel and Word, along with confidence in learning new software applications.

Solid analytical ability with the capacity to review information and identify practical solutions.

Ability to research issues thoroughly, explain next steps clearly, and help guide resolution efforts.

Comfort working in a fast-paced environment while meeting deadlines and shifting priorities.

Ability to collaborate effectively with team members and contribute to a supportive workplace.

Knowledge of health and ancillary benefits, or the aptitude to quickly develop understanding in this area. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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