Requisition ID # 171423
Job Category: Compliance / Risk / Quality Assurance
Job Level: Manager/Principal
Business Unit: Strategy & Growth
Work Type: Hybrid
Job Location: Oakland; Alameda; Alta; American Canyon; Angels Camp; Antioch; Auberry; Auburn; Avenal; Avila Beach; Bakersfield; Balch Camp; Bay Point; Bear Valley; Belden; Bellota; Belmont; Benicia; Berkeley; Brentwood; Brisbane; Buellton; Burney; Buttonwillow; Calistoga; Campbell; Canyon Dam; Canyondam; Capitola; Caruthers; Chico; Clearlake; Clovis; Coalinga; Colusa; Concord; Concord; Corcoran; Cottonwood; Cupertino; Daly City; Danville; Davis; Dinuba; Downieville; Dublin; Emeryville; Eureka; Fairfield; Folsom; Fort Bragg; Fortuna; Fremont; French Camp; Fresno; Fresno; Fulton; Garberville; Geyserville; Gilroy; Goodyear; Grass Valley; Guerneville; Half Moon Bay; Hayward; Hinkley; Hollister; Holt; Huron; Jackson; Kerman; King City; Lakeport; Lemoore; Lincoln; Linden; Livermore; Lodi; Loomis; Los Banos; Lower Lake; Madera; Magalia; Manteca; Manton; Mariposa; Martell; Marysville; Maxwell; Menlo Park; Merced; Meridian; Millbrae; Milpitas; Modesto; Monterey; Montgomery Creek; Morgan Hill; Morro Bay; Moss Landing; Mountain View; Napa; Needles; Newark; Newman; Novato; Oakdale; Oakhurst; Oakley; Olema; Orinda; Orland; Oroville; Palo Alto; Palo Cedro; Paradise; Parkwood; Paso Robles; Petaluma; Pioneer; Pismo Beach; Pittsburg; Placerville; Pleasant Hill; Point Arena; Potter Valley; Quincy; Rancho Cordova; Red Bluff; Redding; Richmond; Ridgecrest; Rio Vista; Rocklin; Roseville; Round Mountain; Sacramento; Salida; Salinas; San Bruno; San Carlos; San Francisco; San Francisco; San Jose; San Luis Obispo; San Mateo; San Rafael; San Ramon; San Ramon; Sanger; Santa Cruz; Santa Maria; Santa Nella; Santa Rosa; Selma; Shaver Lake; Sonoma; Sonora; South San Francisco; Springville; Stockton; Storrie; Taft; Tracy; Turlock; Twain; Ukiah; Vacaville; Vallejo; Walnut Creek; Wasco; Watsonville; West Sacramento; Wheatland; Whitmore; Willits; Willow Creek; Willows; Windsor; Winters; Woodland; Yuba City
Department Overview
The Electric Compliance Assurance department is part of the Electric Risk & Compliance organization, where together we will embed compliance and risk in all that we do and achieve regulatory outcomes that support the business' needs. The work of this department is critical in our efforts to find compliance challenges and identify areas of risk so that we can fix them. The main functions of this department are identifying areas of compliance risk and opportunities to mitigate those risks, including through incident reporting and investigations, overseeing Electric Operations and Power Generation CAP, and validating the controls on the organization.
The selected candidate must live within PG&E's service territory.
PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.
A reasonable salary range is:
Minimum Base Salary (Bay Area) $136,000.00
Mid Base Salary (Bay Area) $184,000.00
Maximum Base Salary (Bay Area) $232,000.00
Minimum Base Salary (California) $129,000.00
Mid Base Salary (California) $175,000.00
Maximum Base Salary (California) $220,000.00
Position Summary
PG&E is seeking an experienced business professional to be a member of the Electric Compliance Controls Validation Team. The Controls Validation Team is responsible to develop quality management plans for process improvements to assure compliance quality control measures are implemented and effective.
This role will have a high level of visibility with PG&E leadership and will support one or many aspects of the Controls Validation Team's scope, with a focus on operating effectiveness (field review). A strong applicant will have deep technical, regulatory, and operational expertise, and bring a structured approach to identify external regulatory requirements, benchmark internally and externally, validate process controls, and summarize findings. The work strengthens PG&E's safety culture and compliance posture and reinforces PG&E's commitment that Everyone and Everything is Always Safe, advancing enterprise learning, transparency, and continuous improvement across investigations.
Location of this position is flexible within PG&E service territory and will require travel to other areas around PG&E's service territory. This position is hybrid, traveling to the field, working from your remote office, or working from your assigned office based as the business needs, working (4) 10 hour days per week.
Reporting Relationship
This position reports to the Manager, Electric Compliance Controls Validation
Job Responsibilities and Expectations
May help to develop/refine the process to identify external regulatory requirements, benchmark internally and externally, validate process controls, and summarize findings.
May help to develop controls or metrics to assist in monitoring and evaluating the success of compliance controls.
Trains/mentor auditors and may lead the preparation and implementation of department training
Leads in the evaluation of high and complex controls/issues and processes for significant assessments, and in the development of complex plans for high risk evaluations.
Serves as the Subject Matter Expert, and provides technical input for high risk issues and major projects.
Prepare and present summary of findings and risk to PG&E to senior and executive leaders.
Develops/modifies/reviews quality assurance technical procedures and guidance documents.
Leads/coordinates department special projects.
Reviews for accuracy and consistency the information or reports to be submitted.
May act as contact for quality assurance issues or concerns with regulatory agencies, and may coordinate with other lines of business or others in the industry for quality purposes.
Measures compliance of control with field methods, procedures, processes, ensuring adherence to the accountability for established work methods, procedures and processes through performing QA and QC audits.
Takes a lead role in working with the business process owners to develop oversight/audit plan, including in formation and data gathering, interview schedule, site visit schedule, associated logistics, and other audit related activities.
Recommends process improvements as needed to meet department and/or company objectives. Promotes performance improvement throughout the organization.
Works effectively in a matrixed organization, working with directors and managers across organizations to provide expert opinion and influence decisions.
Effectively maneuver through complex organizational situations without disruption, routinely resolving escalations to Director-level, Vice President-level and above.
Travel to other facilities for audits and meetings up to 60% of time with occasional overnight stays.
Background Qualifications
Minimum
High School Diploma or GED
Nine (9) years of auditing or quality experience, or field experience performing maintenance, operation, engineering or other execution of work in electric, gas and/or power generation
Six (6) years of auditing or quality experience
Experience Leading Audits
Travel required up to 60% with occasional overnight stays. Periodic week-long 24X7 on-call support.
Desired
Master's Degree or equivalent experience.
Understanding of California and Federal regulatory programs related to Electric Operations.
Deep knowledge of operations, maintenance, and engineering program processes and procedures.
Proven ability to prepare materials for and effectively communicate/present highly complex findings to senior and executive leaders with clarity, gain consensus on path forward.
Proven ability to interview personnel at all levels to validate process and controls.
Knowledge of work methods and procedures in order to accurately identify risks and areas for improvement.
Advanced ability to analyze data/information and recognize trends, and to conduct causes analysis and develop strategies for corrective actions.
Field experience with electric, gas or power generation.
Leadership or facilitation training (e.g., crucial conversations and facilitative leadership).
Certified Internal Auditor (CIA) or equivalent
Completion of professional auditor training
Human Factors Analysis & Classification System (HFACS) Certification
Causal Evaluation Certification (e.g., Barrier Analysis, Fault Tree, 5-Whys, HFACS)
Certification in Causal Evaluation (e.g., Conger/Elsie, Tonex, Cocrane (Firebird), Apollo, ASQ, TapRooT®, ISO9000, Sologic, Cause Mapping, or equivalent)
Lean Six Sigma Certification
Certified Project Management Professional (PMP)
Certified Compliance & Ethics Professional (CCEP)
Purpose, Virtues and Stands
Our Purpose explains "why" we exist:
Delivering for our hometowns
Serving our planet
Leading with love
Our Virtues capture "who" we need to be:
Trustworthy
Empathetic
Curious
Tenacious
Nimble
Owners
Our Stands are "what" we will achieve together:
Everyone and everything is always safe
Catastrophic wildfires shall stop
It is enjoyable to work with and for PG&E
Clean and resilient energy for all
Our work shall create prosperity for all customers and investors
More About Our Company
EEO
Pacific Gas and Electric Company is an Equal Employment Opportunity employer that actively pursues and hires a workforce that reflects the hometowns we serve. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.
Employee Privacy Notice The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice
PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.
