Legal Receptionist - Ada County

Idaho Division of Human Resources • Boise, ID • 20h ago

State of Idaho Opportunity

Full-time (40 hours) - $40,000 annually

The Idaho State Public Defender (SPD) provides holistic legal representation meeting the highest ethical and professional standards to protect the rights of people who cannot afford to retain counsel. The SPD is responsible for all indigent defense cases throughout the State of Idaho, including both juveniles and adults.

VISION STATEMENT

A fair and just legal defense system that values the humanity and dignity of all.

SPECIAL NOTIFICATION: This position is a non-classified position and is exempt from classified state service and the rules of the Division of Human Resources and the Idaho Personnel Commission.

POSITION DESCRIPTION

The Legal Receptionist serves as the first point of contact for clients, visitors, and callers in the office. This role provides professional administrative support, assists with client intake, manages front-desk operations, and ensures smooth communication between attorneys, staff, and clients. The Legal Receptionist maintains confidentiality, demonstrates a high level of professionalism, and supports the overall efficiency of the legal team.

This is a non-classified position that reports to the Managing Attorney or their designee.

Example of Duties

Greet clients and visitors in a professional and courteous manner;

Answer, screen, and direct incoming phone calls and respond to general inquiries;

Receive, sort, and distribute mail, packages, and legal documents;

Maintain appointment schedules, coordinate meeting rooms, and schedule court appearances or client consultations;

Manage front-desk operations, including maintaining a clean and organized reception area;

Assist with client intake, including collecting required information and providing forms or instructions;

Provide general administrative support, such as filing, scanning, copying, and data entry;

Assist clients and staff with routine requests and provide information regarding office procedures;

Maintain confidentiality of client information and adhere to ethical standards at all times;

Coordinate communication between attorneys, clients, and office staff;

Monitor office supplies and place orders as needed;

Accurately record client information in case management system and maintain organized intake documentation;

Enter and review data in the case management system (CMS) according to CMS guidelines;

Assist with exhibit preparation;

Communicate professionally with clients, court personnel, and other stakeholders;

File documents electronically;

Track own time and tasks in CMS; and

Perform other duties as assigned.

MINIMUM QUALIFICATIONS

One to Five (1-5) years of experience in the legal field related to the job responsibilities reflected above OR One to Five (1-5) years of experience performing standard administrative tasks such as preparing correspondence or reports, filing, entering data, receiving payments, and/or maintaining logs and includes the regular, proficient use of electronic management information systems and word processing and other standard business software applications or an Associate Degree or Bachelor's Degree in a related field.

Exceptional administrative skills, including organization, time management, and attention to detail.

Excellent grammar and proofreading skills.

Clear and professional communication skills.

BENEFITS

The State of Idaho offers a comprehensive total compensation package designed to support your health, financial well-being, and work-life balance. Benefits include, but are not limited to:

Medical, dental, and vision insurance effective the first day of the month following your hire date

Generous paid time off, including vacation and sick leave that begin accruing on your first day of employment and may be used as soon as accrued

11 paid holidays each year

Paid parental leave

One of the nation's best public retirement systems (PERSI), providing a lifetime retirement benefit once vested

Optional retirement savings plans, including two supplemental retirement plans with pre-tax and Roth options, plus a deferred compensation plan

Life insurance coverage for employees, spouses, and eligible dependents

Short- and long-term disability insurance

Flexible Spending Accounts (FSAs) for eligible healthcare and dependent care expenses

Employee Assistance Program (EAP) to support your well-being

Training and professional development opportunities to help you grow your career

Additional employee discounts and wellness perks are available through the State's medical plan

Public Service Loan Forgiveness (PSLF) eligibility

LOCATION

Boise, Idaho

HOW TO APPLY

Qualified applicants who would like to apply for this position must submit the following: 1) cover letter , 2) resume , and 3) two references . Application materials should be submitted through the Careers with the State of Idaho website, https://statecareers.idaho.gov/, and not directly to the agency. For assistance on your application, please contact Mariette Barcinas at Mariette.Barcinas@spd.idaho.gov

EEO/ADA/VETERAN

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities; auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact 208-334-2263 (TTY/TTD: 711) or email ada.coordinator@dhr.idaho.gov .

The State of Idaho is committed to providing equal employment opportunities and prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibiting discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

Preference may be given to veterans who qualify under state and federal laws and regulations. *Benefits may not be applicable for temporary or seasonal positions.

*Applications will be accepted by 11:59 PM MST on the posting end date.

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