Dispatcher / Account Specialist

Load One LLC • Taylor, MI • 1d ago

Load One, LLC is a leading expedited freight and logistics company, and we are growing our team in Taylor, MI. We are hiring for multiple Dispatcher and Account Specialist openings, with a variety of shifts available including nights, weekends, and some day shifts.

As a Dispatcher / Account Specialist, you will play a key role in coordinating freight, communicating with drivers and customers, and supporting daily operations. This is a fast paced environment that rewards attention to detail, strong communication skills, and a customer first mindset.

Responsibilities

Coordinate and track freight shipments from pickup through delivery Communicate with drivers, customers, and internal teams to ensure timely and accurate service Enter and maintain accurate records in company systems Respond to customer inquiries with professionalism and urgency Escalate service issues promptly and support problem resolution Maintain compliance with company procedures and quality standards

Qualifications

High School Diploma or equivalent required Proficiency with Microsoft Office (Excel, Word, Outlook) Strong written and verbal communication skills Ability to work nights and/or weekends as scheduled Must be able to commute to our Taylor, MI office Prior dispatch, logistics, or transportation experience preferred Experience with Transportation Management Systems (TMS) a plus Bilingual in English and Spanish a plus

Compensation and Benefits

Pay range starts at $21.63 per hour and increases, based on experience and tenure Medical, dental, and vision insurance Paid Time Off and paid holidays 401(k) with Roth options Life and AD&D insurance Tuition assistance and gym membership reimbursement programs

Schedule

Multiple shifts available, including nights, weekends, and some day shifts. Specific schedule will be discussed during the interview process.

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