Summary This is a Supervisory Management (Business Office Manager) position, and the primary purpose of the position is to advise the Assistant Chief, Health Administration Service, as well as other management concerning patient administration and legal eligibility issues concerning the operation of the section. Temporary Detail Not to exceed 120 days - may be extended up to a year. Responsibilities Incumbent is recognized as a fully functioning manager among Service and Section Chiefs in contributing to top management policy and decision- making processes of significant importance to the operation of various programs. The incumbent's managerial duties and responsibilities have a direct and substantial effect on the operation of Health Administration Service and throughout Tomah VA Medical Center. Major program responsibilities within the Section are summarized as follows: - Applicable VISTA Program Management - Enrollment/Comprehensive Eligibility for Health Care Benefits - Admission/Discharge/Transfers Ambulance and Beneficiary Travel - Death Details - Interfacility Transfer Coordination - OPT Clinic Administration (NEAR) - Compensation and Pension and other Special Program Examinations (Agent Orange; Ionizing Radiation; Persian Gulf, POW) - Registration (Means Test, Long Term Care Co-payment, Geographic Means Testing) - Fugitive Felon Program Coordinator - Environmental Health Coordinator - Patient Information Collection Management Coordinator - Veterans Health Information Card (VHIC) Coordinator Work Schedule: M-F, 8:00am -4:30 pm Compressed/Flexible: Not available Telework: Not available Virtual: This is not a virtual position. Position Description/PD#: Supervisory Medical Administration Specialist - Detail NTE 120 days/PD241000 Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/13/2026. GS 11 Specialized Experience: Do you possess at least one (1) year of specialized experience equivalent to at least the GS-9 level? Specialized experience is defined as experience that equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position and that is typically in or related to the work of the position to be filled. Examples of specialized experience would typically include, but are not limited to: being a subject matter expert in health administration VistA software packages; planning and oversight of implementing new software; providing training and assistance to users; ensuring data security by verifying only the appropriate staff members have access to data; troubleshooting for clinical and administrative staff; analyzing, testing, and evaluating new software packages; coordinating training and communication related to national software changes; serving as liaison between HAS and OI&T. OR GS-11 SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Have you successfully completed a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. (TRANSCRIPTS REQUIRED) OR GS-11 COMBINING EDUCATION AND EXPERIENCE: Have you successfully completed an equivalent combination of experience and education as described above? Such education and experience must demonstrate the knowledge, skills, and abilities necessary to do the work. (TRANSCRIPTS REQUIRED) You will be rated on the following Competencies for this position: Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: This is primarily a sedentary position, but the work requires some walking, bending, stooping and carrying of light objects such as manuals, documents, etc. Concentration and sustained performance under prolonged stress is required because of the time factors involved incompletion of work assignments within deadlines.For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
