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Administrative Assistant

Carter Lumber • Medford, NJ • 6h ago

Medford, NJ

Full Time

Administration

Experienced

Share (https://clumber.applytojob.com/app/share/Zl7tOEcRTI)

A Carter Lumber Administrative Assistant is responsible for providing administrative support which includes entering and generating quotes/orders, confirmation calls, acknowledging orders, updating schedules, scheduling service work, maintaining online shared files, assisting sales reps/office staff and providing excellent service to customers for our Kitchen & Bath Department. This is accomplished by having constant communication with plant personnel to ensure orders are completed accurately and timely. A strong belief in the mission and goals of the company are necessary to this position.

Requirements:

Provide administrative support to the Kitchen & Bath department by managing order processing, coordinating vendor communications, maintaining project documentation, and ensuring timely follow-up on customer inquiries

Excellent telephone and customer service skills

Strong organizational and planning skills

Ability to multi-task; strong time management skills

Strong attention to detail

Exceptional written and verbal communication skills

Knowledge of Microsoft Office including Outlook, Word, and Excel

Previous customer service experience

Responsibilities include, but are not limited to:

Assists in creating and acknowledging orders in management system

Ensures the paperwork process is running smoothly

Assists customers by providing information on products, stock, and lead times

Resolves delivery, quality and other issues or forwards to the proper personnel to ensure any issues are taken care of

Performs clerical duties such as data entry, filing, copying, and faxing

Working with builders scheduling service work

Using builders online scheduling programs, placing online orders with vendors

Maintaining spreadsheets and checking vendor accounts for accuracy

Contacting vendors with pricing issues, or other discrepancies

Creating and placing warranty orders; maintaining order files

Benefits (full-time employees)

Health, Dental, Vision (Single and Family Plans) available after 30 days of employment

Short and Long-Term Disability

Company-paid life insurance and AD&D

Optional supplemental life insurance

Company-match 401(k)

Vacation time and paid holidays

Vendor incentives

Room for growth; we promote from within!

Military encouraged to apply!

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