Market Grille Clerk

Hy-Vee Food Stores • Mason City, IA • 1d ago

Additional Considerations (if any):

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Market Grille Clerk

Department: Market Grille

FLSA: Non-Exempt

General Function:

Provides prompt, efficient and friendly customer service. Reviews and fills customer orders for the day. Handles food in a safe manner and ensures the work area is always clean and neat.

Core Competencies

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Food Service Director; Market Grille Department Manager; Assistant Market Grille Department Manager; Service Managers

Positions that Report to you: None

Primary Duties and Responsibilities:

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Makes an effort to learn customers' names and to address them by name whenever possible.

Assists customers by: (examples include)

escorting them to the products for which they're looking

securing products that are out of reach

loading or unloading heavy items

making note of and passing along customer suggestions or requests

performing other tasks in every way possible to enhance the shopping experience

Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.

Takes customer orders at the Market Grille counter.

Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

Reviews orders for the day.

Handles food in a safe manner and ensures the work area is always clean and neat.

Reviews the status and appearance of the food for freshness.

Ensures that an adequate food supply is ready and on hand and develops or follows a production list.

Anticipates product needs for the department on a daily basis.

Prepares and replenishes product as necessary.

Pulls product from cooler/freezer to prepare for cooking.

Checks in product, puts product away, and may review invoices.

Runs the department registers and receives payment, makes change, etc., where applicable.

Removes trash in a timely manner.

Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

Washes dishes as necessary.

Orders product and supplies as necessary.

Prices products for customers as necessary.

Delivers orders as needed.

Assists in other areas of store as needed.

Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.

Ability to do simple addition and subtraction; copying figures, counting and recording.

Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education and Experience:

No education requirement. Six months or less of similar or related work experience.

Physical Requirements:

Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.

Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.

Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:

The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to noise, equipment movement hazards, cleaning chemicals/solvents, possible electrical shock and temperature extremes.

Equipment Used to Perform Job:

Standard tools and equipment used in a kitchen environment including disposal, trash compactor, slicer, Hobart machine, grill, fryer, dishwasher, register system, ovens, rotisserie, knives, label maker, and company vehicle.

Contacts:

Has daily contact with the general public and customers. Has contact with federal/state governmental or regulatory agencies regarding inspections.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.

Similar Jobs

Customer Service

Hy-Vee Food Stores • Forest City, IA • 6h ago

Management & Administrative

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting o...

6h ago

Go to Apply

Market Grille Clerk

Hy-Vee Food Stores • Forest City, IA • 1w ago

Management & Administrative

Additional Considerations (if any): Must be 18+ - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to...

1w ago

Go to Apply

Automation Manager

Actalent • Garner, IA • 3w ago

Management & Administrative

Actively Hiring! | Automation Manager | Mason City, IA | Apply Now! Job Description As an Automation Manager, you will develop and implement automation strategies to optimize cost-effective manufacturing processes in lin...

3w ago

Go to Apply

Security Officer Patrol

Allied Universal • Mason City, IA • 3w ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

3w ago

Go to Apply

Medical Assistant (MA) / Clinic LPN: Cardiology Clinic

Trinity Health • Mason City, IA • 4d ago

Hospital & Medical

Employment Type: Full time Shift: Day Shift Description: Position: Medical Assistant (MA) or Clinic LPN: Cardiology Clinic Location: Mason City, IA Schedule: 40 hours per week, Day shift, M-F Supports the operation of th...

4d ago

Go to Apply

Warehouse Specialist

Atlantic Bottling Company • Mason City, IA • 5d ago

Manufacturing & Warehouse

Overview/Function: The Warehouse Specialists role is to ensure customer orders are fulfilled. They handle shipping and receiving of Atlantic Coca-Cola Bottling Company products, ensure incoming products and materials are...

5d ago

Go to Apply

Travel Registered Nurse, RN, MS Tele

Trinity Health • Mason City, IA • 1w ago

Hospital & Medical

Employment Type: Part time Shift: Day Shift Description: Position Purpose: Are you an experienced Registered Nurse looking for premium compensation and maximum flexibility? Explore FirstChoice - Trinity Health's mobile s...

1w ago

Go to Apply

Hotel Sales Manager

Kinseth Hospitality Companies • Clear Lake, IA • 1w ago

Retail & Hospitality

What we offer: Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Professiona...

1w ago

Go to Apply

SPC Supply Chain Analyst

ManpowerGroup • Forest City, IA • 1w ago

Manufacturing & Warehouse

Our client, a leading organization in the manufacturing and supply chain industry, is seeking a Logistics Specialist to join their team. As a Logistics Specialist, you will be part of the Supply Chain Department supporti...

1w ago

Go to Apply

Market Grille Cook

Hy-Vee Food Stores • Mason City, IA • 1w ago

Retail & Hospitality

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)