Customer Service Representative

VCA Animal Hospitals • Texas City, TX • 4h ago

Client Service Representative

We are seeking an experienced Client Service Representative to join our team.

At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.

We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.

Why We Need You

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.

Scheduling and confirming appointments.

Placing outbound calls for follow-ups and reaching out to prospective clients.

Presenting and explaining fees, including processing payments.

Recommending, selecting, and obtaining products and services, including prescriptions.

Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).

Managing medical records, charts, reports and correspondence.

Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

Similar Jobs

Customer Service Representative

U-Haul • League City, TX • 4h ago

Management & Administrative

Location: 351 Gulf Fwy S, League City, Texas 77573 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Repr...

4h ago

Go to Apply

Customer Service Representative

U-Haul • League City, TX • 4h ago

Management & Administrative

Location: 2500 W Main, League City, Texas 77573 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Represe...

4h ago

Go to Apply

Customer Service Representative

U-Haul • La Marque, TX • 1d ago

Management & Administrative

Location: 4701 Gulf Frwy, La Marque, Texas 77568 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Repres...

1d ago

Go to Apply

Operations Manager

CVS Health • Galveston, TX • 1d ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

1d ago

Go to Apply

Operations Manager

CVS Health • Galveston, TX • 1d ago

Management & Administrative

1d ago

Go to Apply

Customer Service Associate I

Dollar Tree • Webster, TX • 2d ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

2d ago

Go to Apply

Purchasing Specialist

System One • Kemah, TX • 3d ago

Management & Administrative

Job Title: Purchasing Specialist Location: Kemah, TX 77565 Type: Direct Hire Contractor Work Model: Onsite Hours: Monday - Friday, 8-5, flexible hours Company Overview An established and growing concrete solutions organi...

3d ago

Go to Apply

Manager of Supply Chain Operations - Clear Lake Supply Chain

UTMB Health • Webster, TX • 5d ago

Management & Administrative

Manager of Supply Chain Operations - Clear Lake Supply Chain Webster, Texas, United States New Supply Chain Management UTMB Health Requisition # 2603783 Minimum Qualifications: Bachelor's degree in business administratio...

5d ago

Go to Apply

Customer Service Representative

Summit Electric Supply • La Porte, TX • 6d ago

Management & Administrative

Summit Electric Supply is an electrical distributor keeping current with innovative changes in the way our world is powered. With over 40 years of continuous growth in a $110 billion industry, you can count on Summit's s...

6d ago

Go to Apply

Manager of Supply Chain Operations - Galveston Supply Chain

UTMB Health • Galveston, TX • 1w ago

Management & Administrative

Manager of Supply Chain Operations - Galveston Supply Chain Galveston, Texas, United States New Supply Chain Management UTMB Health Requisition # 2603791 Minimum Qualifications: Bachelor's degree in business administrati...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)