AM Server (Part-Time)

MERRITT HOSPITALITY LLC • Lakewood, OH • 2w ago

About Us

Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away. This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby. Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $10.25 - $10.25 HourlyTipped/Service Charge Eligible? YesDiscretionary Performance Bonus Eligible? No

Overview

Provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Essential Duties and Responsibilities

Check station before, during and after shift for proper set-up and cleanliness.

Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.

Record the details of the order from the guests, repeating the order to the guest to check for accuracy.

Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.

When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.

Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.

Replenish beverages as necessary and check with guests for overall satisfaction.

Market and serve upon request any dessert items or specialty coffees.

Operate the Point of Sale procedures to pre-check order and close out the check.

Present the check to guest promptly.

Comply with attendance rules and be available to work on a regular basis.

Perform any other job-related duties as assigned.

Qualifications and Skills

Maintain a professional appearance and manner at all times.

Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.

Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.

Knowledge of the appropriate table settings, service ware and menu items.

Ability to remember, recite and promote the variety of menu items.

Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.

Ability to operate beverage and toast equipment with or without reasonable accommodation.

Ability to establish and maintain effective working relationships with associates, customers, and patrons.

Ability to operate a keyboard and learn Point of Sale procedures.

Effective verbal and written communication ski

Similar Jobs

Tax Manager

Robert Half • Richfield, OH • 1h ago

Finance, Accounting & Banking

Description We are looking for an experienced Tax Manager to join our team in Richfield, Ohio. This role is suited for a tax specialist who can oversee sophisticated tax engagements, advise clients with confidence, and c...

1h ago

Go to Apply

Junior Buyer

Robert Half • Elyria, OH • 1h ago

Retail & Hospitality

Description We are looking for a detail-oriented entry-level Buyer to support purchasing operations for a waste and environmental services organization in Elyria, Ohio. This long-term contract position offers the opportu...

1h ago

Go to Apply

Multi-Location Customer Service Specialist

Sherwin-Williams • Chesterland, OH • 2h ago

Management & Administrative

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams produc...

2h ago

Go to Apply

Customer Service Representative- Operations

Sherwin-Williams • Cleveland, OH • 2h ago

Management & Administrative

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Y...

2h ago

Go to Apply

Technical Sales Manager, Wood

Saint-Gobain • Strongsville, OH • 4h ago

Management & Administrative

In this role, you will be the primary technical liaison across Independent Manufacturer Representatives, sales management teams, architects and contractors designing and promoting products, and project-specific concepts...

4h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Willoughby Hills, OH • 4h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

4h ago

Go to Apply

Region Security Systems Sales Manager - Northeast

Siemens • Cleveland, OH • 4h ago

Management & Administrative

Job Family: Buildings Req ID: 515201 Position Location: This role supports our Northeast Region and can be located near a branch office at one of these locations: Pittsburgh, PA (preferred), Columbus, OH, Cleveland, OH,...

4h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Willoughby, OH • 4h ago

Management & Administrative

4h ago

Go to Apply

Wireless Retail Sales Associate W1927

OSL Retail Services • Macedonia, OH • 5h ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? You will have unlimited earning potential with $15/hour base pay and uncapped commission! Employees earn $18/hour just hitting minimum expectations and top performers...

5h ago

Go to Apply

Retail Sales Associate

Harbor Freight Tools • Willowick, OH • 5h ago

Retail & Hospitality

181623BRPosting Title:Retail Sales AssociateJob Description: A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work...

5h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)