Medical Billing Specialist

Robert Half • Richmond, VA • 11h ago

Description We are looking for a Medical Billing Specialist to support revenue cycle operations for a healthcare team in Richmond, Virginia. This contract-to-permanent position is ideal for someone who can manage insurance billing activity, resolve claim issues efficiently, and maintain a strong focus on reimbursement accuracy and patient service. The role requires close attention to account follow-up, timely claims processing, and effective communication with insurance representatives and patients when needed.

Responsibilities:

Monitor aged accounts and take action on patient balances beginning at 60 days from the date of service, using accounts receivable reports to drive timely follow-up.

Submit primary and secondary insurance claims through electronic billing systems on a daily basis to support prompt payment.

Examine claims for accuracy and completeness, making corrections as needed before resubmission.

Investigate and resolve rejected, returned, denied, or partially paid claims within five business days to reduce delays in reimbursement.

Prepare and send rebilled claims and route them to the correct insurance carrier based on coverage details.

Draft and submit appeals for claim denials, ensuring supporting documentation and written communication are clear and thorough.

Research payer-related issues, including eligibility concerns, network limitations, workers' compensation matters, and other claim processing obstacles.

Communicate with insurance carriers and third-party representatives to move claims toward resolution and reconcile outstanding account activity.

Track unresolved or suspended claims, provide status updates, and report weekly productivity results to leadership. Requirements - At least 2 years of experience in medical billing, insurance reimbursement, account collections, coding, and medical terminology.

Additional experience in a medical office or billing setting, ideally 4 to 5 years, is strongly preferred.

Working knowledge of medical claims processing, including denials management, rebills, account reconciliation, and appeals.

Ability to verify and explain insurance eligibility, billing details, coding-related information, and payer requirements.

Proficiency with Microsoft Excel and Microsoft Word.

Strong customer service and communication skills when working with patients, payers, and internal teams.

High school diploma or equivalent is required.

Certification and experience with eClinicalWorks are considered an advantage.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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