C.H. Robinson is seeking a dynamic, data-driven, and strategically minded leader to serve as the Director Vertical - Industrial & Technology within our North America Surface Transportation (NAST) division. In this role you will own the vertical's strategy, performance, and growth agenda - setting how we win in the industrial & technology markets by aligning teams, capabilities, and investments to the highest-value opportunities.
As the Director, you will translate market insight, customer economics, and performance trends into focused priorities that drive measurable commercial, financial, and customer outcomes. Operating within a matrixed model, you will ensure clarity, consistency, and accountability across Commercial, Capability Integration, Data, and Centers of Excellence. Critical to your success will be ensuring clarity on priorities, reinforcing consistent execution, and driving accountability for outcomes.
This position may be located at any of our U.S. based offices.
Responsibilities:
Define and own the industrial vertical strategy and roadmap, making clear prioritization and trade-off decisions to drive revenue growth, profitability, and expansion of the addressable market
Translate market trends, customer needs, competitive dynamics, customer economics, and performance insights into focused priorities and scalable growth plays
Identify growth opportunities, capability gaps, and adjacencies, including developing recommendations on build-versus-buy and capability investment
Oversee centralized capabilities such as Data Science, Digital CX, and Automation, to ensure solutions are standardized, scalable, commercially viable, and configurable for industrial customers
Align resources and cross-functional teams to the highest-value opportunities, reinforcing priorities, expectations, and consistent execution across regions and customer portfolios
Define and drive success metrics tied to business outcomes, partnering with Data, Performance & Governance to quantify ROI, track performance, and adjust priorities based on insights
Identify execution gaps, drive corrective actions, and ensure alignment between strategy, capability development, and operational execution
Lead vertical governance by setting strategic focus areas, reinforcing operating model discipline, and developing data-driven recommendations to support investment decisions
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Required Qualifications:
Bachelor's degree from an accredited college or university
Minimum 8 years of leadership in customer engagement, consultative client management, commercial strategy, or vertical/segment leadership
Minimum 5 years in logistics, transportation, supply chain, or related industry
Minimum 4 years of direct people leadership (hiring, coaching, performance management, talent development)
Experience leading strategy, growth initiatives, business performance, or cross-functional programs tied to measurable commercial outcomes ?
Preferred Qualifications:
Experience supporting or leading customer, industry, segment, or growth initiatives
Strong knowledge of North America transportation, logistics, or supply chain markets
Experience using customer, market, or performance data to identify opportunities and guide decisions
Experience influencing in a matrixed environment
Strong communication skills, including stakeholder alignment and presenting recommendations
Values a diverse and inclusive work environment
We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.
Compensation Range
$127,500.00 - $295,900.00
The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.
Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
EOE\Disabled\Veteran
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
Three medical plans which include
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees - no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities
Learn more about our benefit offerings on our BENEFITS & WELLBEING (https://www.chrobinson.com/en-us/about-us/careers/life-at-chr/benefits-and-wellbeing/) page
Why Do You Belong at C.H. Robinson?
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms and rank in the FORTUNE 200. We've been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses.
As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World's Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes' Best Employers for Diversity and one of America's Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .
