Customer Service Assistant

ProAmpac Holdings, Inc. • Wrightstown, WI • 11h ago

Description

This position is responsible for meeting the goals and objectives of the organization by accurately and efficiently entering sales-related data into applicable systems, including but not limited to purchase orders and customer information. This position supports the customer services team's operation ensuring data integrity. This is a full-time hybrid position with the option to work out of our Wrightstown location, just 1 day per week. The rest of the week you can work from home.

What You Get to Do

Manage electronic files related to sales transactions, ensuring documents are correctly filed and easily accessible for reference.

Accurate entry of purchase order details into applicable systems, ensuring all information is correctly recorded for fulfillment and billing purposes.

Completing accurate entry of transaction data, including customer details, product information, and transaction values, ensuring comprehensive and accurate records.

Setup of new items in the ERP systems, including defining item attributes, categorizing inventory, and ensuring all necessary details are entered for accurate tracking and management.

Assist in the maintenance of customer databases, updating records as necessary to reflect up-to-date customer information and transaction histories.

Conduct routine reviews of data entered to ensuring adherence to data entry standards and practices, ensuring compliance with legal and internal policies.

Assist with special projects or initiatives related to data management, reporting, or system reviews/enhancements.

Collaborate with internal sales services teams, including but not limited to, customer service, customer operations, sales, and quality. Informing and consulting appropriate resources as necessary, ensuring seamless operations.

Gather and provide requested data between systems or platforms, ensuring smooth transitions and minimal disruptions.

Maintain confidentiality of customer and internal information.

What We Need From You

HS/GED required

Experience using Microsoft Office Suite (Word, Excel, PowerPoint), Visio, Outlook Email, and calendar).

Maintain strict confidentiality and protects privacy of confidential/sensitive information.

Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.

Ability to communicate effectively (verbal, written, and presentations) with executive leadership, staff, and internal and external clients.

Proactive; exercises sound judgment and decision-making; able to identify problems and needs and develop solutions and/or options.

Self-confident, self-motivated polished professional who thrives in a challenging, fast-paced environment.

We can offer the following benefits to the right person:

Stable employment with a growing company

Paid vacation and personal time

11 paid holidays

401K match

Comprehensive benefit package

Robust wellness program to reduce insurance premiums and earn GIFTCARDS!

Employee Assistance Program

Career development

Walgreens • Menasha, WI • 1d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1d ago

Go to Apply

Customer Service Associate

Walgreens • Appleton, WI • 1d ago

Management & Administrative

1d ago

Go to Apply

Operations Engineer Manager II

Gulfstream • Appleton, WI • 1d ago

Management & Administrative

[[extTitle]] in [[location]] Unique Skills: [[cusuniqSkills]] Education and Experience Requirements Bachelor's Degree in Engineering or other closely related curriculum or an equivalent combination education and experien...

1d ago

Go to Apply

Records Manager

CITY OF GREEN BAY • Green Bay, WI • 2d ago

Management & Administrative

JOB REQUIREMENTS: Examples of Duties: Plans, schedules, supervises and evaluates the work of Records and Front Desk staff. Interviews and selects applicants with the assistance of Human Resources. Provides training and o...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)