Sr Strategic Operations Manager, Commercial Logistics

Uber • New York, NY • 1h ago

About the Role

The Global Logistics team is responsible for building and scaling logistics capabilities that enable new growth opportunities across Uber's platform. As part of a small strategic operations team, this role will help operationalize and scale emerging logistics solutions by driving execution across critical commercial and shipper-focused workstreams.

This role sits at the intersection of strategy and execution and is responsible for translating business priorities into scalable operational solutions. The role will help shape both the near-term execution approach and the evolving long-term operating strategy for emerging logistics capabilities as the organization continues to scale and evolve. The role is part of the Uber Direct organization and will play a key role in supporting the next stage of growth and evolution of the business.

The ideal candidate is comfortable operating in ambiguity, building structure from the ground up, and leading cross-functional initiatives in a fast-evolving environment. This person should be equally comfortable defining strategy, driving operational execution, and adapting approaches as business needs evolve and new information emerges. Successful candidates will demonstrate a strong owner mentality and the ability to balance detailed operational execution with broader strategic thinking.

*This role requires travel as needed to support integration activities, operational learning, stakeholder engagement, and launch readiness efforts.

What You'll Do

Own Commercial Workstreams: Lead critical commercial and shipper-focused initiatives within the logistics integration and operating model buildout

Represent Shipper Needs: Engage with shippers and commercial stakeholders to understand business requirements. identify opportunities, and translate shipper insights into scalable operational solutions

Drive Cross-Functional Execution: Coordinate execution across Product, Tech, Operations, Legal, and Commercial teams to ensure successful delivery of key initiatives and drive alignment on strategically important decisions

Shape Operating Strategy: Use operational insights, shipper feedback, and business learnings to help define scalable long-term logistics operating strategies

Build Commercial Capabilities: Develop and operationalize commercial workflows, onboarding processes, and operational frameworks that support launch readiness and sustainable growth

Manage End-to-End Execution: Oversee milestones, risks, dependencies, and stakeholder alignment across assigned workstreams while balancing strategic problem-solving with hands-on execution

Basic Qualifications

4+ years of experience in strategy, operations, commercial operations, business operations, or analytics in high-growth or matrixed environments

Preferred Qualifications

Proficiency in Excel and/or Google Sheets

Experience leading cross-functional initiatives and driving execution across multiple stakeholders

Strong problem-solving and organizational skills with the ability to operate independently in ambiguous environments

Experience building or scaling commercial operations, operational workflows, or business programs in fast-moving organizations

Experience helping define operational strategy in ambiguous, zero-to-one, or rapidly scaling environments

Strong communication and stakeholder management skills with the ability to influence cross-functional teams without direct authority

Experience operationalizing new products, partnerships, or commercial capabilities

Ability to balance strategic thinking with detailed operational execution and move effectively between high-level strategy and operational detail

Familiarity with logistics, delivery, retail, marketplace, or platform-based business models is a plus

~~ ~~

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform

Uber

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