Sr Compliance Specialist, Global Logistics Field

Amazon • United States, United States • 5h ago

Description

Application deadline: Jul 11, 2026

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon's Cross Border team is responsible for providing customers a one-stop shop for international transportation service, providing end-to-end supply chain solutions. We are seeking a customer-centric individual who wants to be part of this journey and manage daily operational tasks and customer queries.

A Sr Compliance Specialist owns end-to-end customs entry exception management by serving as the escalation point between internal stakeholders, LSPs, brokerage operations, and cross-functional teams to identify, troubleshoot, and resolve clearance and payment-impacting issues.

Key job responsibilities

Manage daily entry monitoring activities, including rejected entries, missing or inaccurate data, documentation discrepancies, and system-related failures impacting successful customs processing. Partner with LSPs to drive root-cause analysis, corrective actions, and timely resolution of operational blockers.

Lead cancellation and replacement entry workflows by validating impacted shipments, coordinating required corrections with customs officials, and ensuring compliance alignment while minimizing downstream financial and operational risk.

Supporting statement authorization and duty payment operations by investigating payment failures, rejected transactions, duty discrepancies, and system exceptions. Collaborate with Finance, tech team, and external partners to resolve defects, improve controls, and prevent recurring issues.

Provide operational guidance, escalation support, and process improvements to increase entry accuracy, reduce manual intervention, and improve customs clearance performance at scale.

Basic Qualifications

Experience in Trade Compliance and/or Supply Chain industry, i.e. as customs agent/officer, compliance specialist, or customs operations

Preferred Qualifications

Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, , - 26.00 - 41.00 USD hourly

Amazon

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