IFM Regional Manager

OHIO TRANSMISSION CORPORATION • Columbus, OH • 4h ago

About this role

Position: Regional Operations Manager - IFM

Are you a hands-on operations leader who thrives in fast-paced field environments? We're looking for an IFM (integrated Facility Management) Regional Operations Manager, for the FDF segment, to lead and support field service teams delivering integrated facilities management, cleaning, repair, and preventive maintenance services at customer locations. This role is ideal for someone who blends technical expertise with operational leadership to ensure exceptional service and seamless execution. The Regional Operations Manager will primarily focus on CSP OH & IN locations, however additional requirements may be needed

What You'll Do:

Be the industry expert in a focused application or product line

Multi Task, Scheduling, logistics, organization, Communication

Perform training for Technicians as part of a preventative maintenance program

Perform advanced training for other technicians

Responsible for providing field service, train Technicians on basic preventative maintenance, IFM, and maintenance support.

Lead system IFM, setup, and commissioning

Answer customer inquiries regarding questions

Prepare documentation regarding work performed and enter in computer

Prepare quotes, Scopes and Final Reports

Establish and maintain relationships with key vendor contacts for service and repair

Maintain demonstration equipment including performance test before use, document and track use by employees or customers, put into storage when done.

Identify, plan, and assist in managing special jobs and projects, as requested

Participate in product training, as required

Participate in product demonstrations with salespeople in the field.

Participate in establishment of contracts for IFM, repair and maintenance service

Other duties, as assigned

What You'll Need:

High school graduation or equivalency; emphasis on office, shop or other skills

Ability to lead a technical team

Ability to travel up to 40 % of the time; overnight travel may be required

Minimum 7 years' experience in skilled trades; or proven equivalent experience

Minimum 5 years' experience in a focused application or product line

Minimum 3 years' experience of at least 2 of the following: Finishing & General Industry

Proven experience in using/operating tools such as wrenches, drivers, and power tools

Proven experience reading and understanding documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence.

Proven experience in effectively communicating information and responding to questions in person-to person and small group situations with customers, clients, general public and other employees of the organization.

Familiarity with 5S

Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams)

Ability to understand written and oral English and be proficient with computer, email, spreadsheets and look up documents online

Ability to learn and use OTC's computer systems to create and maintain required records regarding equipment repair and service

Ability to operate forklift, and a pallet jack

Ability to meet the physical requirements of the job

Safety Certified and Awareness of OSHA rules and regulations

Valid driver's license with driving record acceptable to OTC insurance company

Must be able to work in an environment with possible paint and solvent odors present

Ability to work in environments that may include:

Moving mechanical parts

Fumes or airborne particles

Painting

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