Technical Sales Engineer - AC Power, Healthcare

Vertiv Corporation • Dover, OH • 2h ago

Job Description

POSITION SUMMARY

The Technical Sales Engineer - AC Power, Healthcare supports selling efforts for Vertiv's 3-Phase AC Power product offering, with deep technical and industry knowledge with a specific focus on healthcare. Sitting remotely, this individual will address technical questions or issues that arise during sales engagement, set appropriate customer expectations, interact with existing customers to investigate new issues and needs, and give advice on new projects and initiatives.

RESPONSIBILITIES

Provides technical review and response to Request for Proposals (RFP) for Vertiv 3-Phase AC Power opportunities for assigned key accounts, or opportunities within assigned territories as needed. Tasks may include specification CDE review/completion, review of electrical drawings submitted with RFP, assistance with initial equipment configurations based on understanding of specification/drawing requirements, and aid with completing project specific bid forms (when required).

Supports driving sales growth with a specific focus on the healthcare market.

Provides technical support for key accounts including the following activities: assistance with development of concept power architectures, technical guidance for selection of best fit product ratings, battery selection and sizing, creation of concept single lines, and virtual or in-person design reviews.

Supports budgeting and spec development to maximize success rates.

Coordinates with key accounts to support engagement with targeted consulting engineers, contractors, and general contractors.

Represents the company and actively participates in key customer factory visits.

Travel as required to support key accounts and to support increasing share of wallet within the assigned account by supporting in person meetings.

Participates as needed in account planning efforts and engagement strategies for key clients.

Supports technical proposals, design documentation, and project proposals to aid the design process and delivery to customers.

Provides sales staff with technical assistance and support for technical documentation and customer-facing presentations & engagements including leading customer communications.

Participates in new product development efforts as assigned.

Provides industry feedback to product managers for product improvements and roadmaps.

QUALIFICATIONS

Bachelor's degree from four-year College or University with emphasis in Engineering, or related technical field, or equivalent combination of education and experience.

4-8 years of industry sales experience.

Technical knowledge of three phase products and applications.

Industry knowledge and understanding of healthcare market dynamics.

Ability to build relationships and collaborate well with other departments and sales offices.

Able to handle customer objections by determining the real business problem, articulating our ability to solve their problems, and finding creative solutions.

Able to talk with different audiences, appropriately adjust technical content to meet different audience knowledge and interest, and can communicate with varying technical audience levels.

Ability to attain quota in measured categories.

Strong problem-solving skills.

PHYSICAL & ENVIRONMENTAL DEMANDS

Standard office

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