Billing Director (Location Flexible)

RSM US LLP • New York, NY • 1h ago

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. The Billing Director provides leadership to and oversight of the Firm's billing function for their respective line of business focus area(s). The position is responsible for ensuring the most effective and efficient policies, procedures, and systems are in place to facilitate timely and accurate billing and invoice processing, reporting and analysis. This team works directly with our Owners and LOB/Service Line/Capability/Operational leaders to provide consistent policies, procedures, and billing practices across the organization while ensuring the firm meets our billing goals. Essential Duties: Manage the monthly and annual billing process for respective line of business focus area(s).Responsible for coordinating and organizing schedules, processes, and procedures for the timely billing of the firm's services. This includes meeting with key stakeholders, ensuring compliance with standard billing practices, education of primary billers, and implementation of standard billing practices. In collaboration with the Billing/AR Leader, cultivate seamless and highly effective working relationships, interoperability, and lines of communication with the Firm's Owners, line of business leaders, cross functional stakeholders, and across the finance organization.Act as a key contributor in the preparation of the periodic financial presentations, working closely with the finance peers and line of business leaders. In collaboration with the Billing Leader, develop a deep understanding of the Firm's practices, clients, and business, and evaluate and drive corresponding functional enhancements, operational efficiencies, innovation, and continuous improvement across the Firm's revenue functional areas. Provides effective leadership to billing Managers and/or their teams through planning appropriate staffing levels; interviewing, selecting, orienting, and training; communicating performance expectations & providing feedback on performance, recognition, coaching, employee counseling reports and/or discipline including termination; innovative and strategic leadership guiding employees through process changes; creating career growth opportunities and employee development plans. Other duties as assigned. Minimum Qualifications: EDUCATION/CERTIFICATIONS Bachelor's degree with a focus in accounting or equivalent experience - Required TECHNICAL/SOFT SKILLS Strong Microsoft Office skills - Required Ability to learn, implement and train others - Required Ability to work in a large, complex, dynamic organization where a high degree of ambiguity and change exists - Required Ability to work effectively with all levels of employees including senior leadership - Required Strong problem solving and analysis skills - Required Strong organization, prioritization and time management skills - Required Workday PSA experience - Preferred EXPERIENCE 5-8 years relevant experience - Required Professional service industry experience - Required Previous project or team management experience - Required Previous background driving continuous improvement, innovation, and optimization - Required LEADERSHIP SKILLS Outstanding interpersonal skills; the ability to communicate effectively with partners and other key firm stakeholders, to lead through influence rather than control, and to create consensus-based support for

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