About the job:
Division Delivery Executive
Provide strategic direction and executive delivery oversight for clients, and drive business with clients to achieve revenue growth, profitability and continuing customer satisfaction. Executive point of contact for Programs being run at clients, and responsible for client satisfaction, based on overall delivery milestones. Maximize opportunities and taking accountability for qualification and closure of new business opportunities at accounts. Own and develop the long-term client relationship on behalf of Capgemini. Provide the necessary direction and management of the Account Team, identifying and implementing any development needs as required. Work closely with the solutions team in the Technology Services and the various Sector groups to develop and win a pipeline of new/add-on business
What you will do at Sogeti:
Accountable for Offer Development, Solution Development, People Development and Management, Resource Assignment, Demand Planning, HC/ARVE Forecasting. Partially responsible for Pursuit Management, Solution Review, Deal Review, CM improvement plans, Delivery Assurance, Revenue Forecasting and Bookings Forecasting.
Strategic/Business Development
Appropriately manage relationship with the client covering all commercial, risk and opportunity development aspects of the services provided.
Own and develop the long-term relationship with the client on behalf of Capgemini
Client Delivery and Engagement
Provide escalation point for the customer and work with Managers from other service lines within Capgemini to ensure that service provision meets both SLAs & expectations
Ensure that Capgemini is positioned effectively within client at board and senior management level, and is well represented for potential major new projects or bids
Establish and develop long-term customer commitment through maintaining strong customer satisfaction
Be seen by the client as a trusted advisor. Develop positive relationships and regular contact with key client stakeholders at senior/board level
Oversee day to day delivery of the services provided to the client
Work across disciplines to ensure a consistent, one Capgemini approach to client engagement
Ensure that all programs/project/services are consistently delivered to agreed client expectations taking account of time, budget, quality and acceptable risk
Establish a positive working environment for Capgemini delivery resources involved in client projects
Team Leadership
Set direction, coach, mentor and manage performance of account team- 50-100+ people or greater at various levels across multiple geographies
Work closely with Delivery Management to ensure that expectations are managed, and that appropriate support is available
Work closely with other Business Units/teams to ensure that consistent messages are projected
What you will bring:
Experience in management consulting or business transformation.
Experience in a senior client/account management role within the supply side including management of program and account P&L
Proven track record of delivering IT solutions and growing revenue within a major account
Experience operating at CXO level, and ability to demonstrate excellent client relationships
Excellent client engagement - able to empathize with and respond to the needs of stakeholders
Education:
Bachelor-s or Master-s degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field.
Life at Sogeti - Sogeti supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
Flexible work options
401(k) with 150% match up to 6%
Employee Share Ownership Plan
Medical, Prescription, Dental & Vision Insurance
Life Insurance
100% Company-Paid Mobile Phone Plan
3 Weeks PTO + 7 Paid Holidays
Paid Parental Leave
Adoption, Surrogacy & Cryopreservation Assistance
Subsidized Back-up Child/Elder Care & Tutoring
Career Planning & Coaching
$5,250 Tuition Reimbursement & 20,000+ Online Courses
Employee Resource Groups
Counseling & Support for Physical, Financial, Emotional & Spiritual Well-being
Disaster Relief Programs
About Sogeti
Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.
Become Your Best | www.sogeti.us
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $180,000-220,000.
This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company-s sole discretion, consistent with the law.
Sogeti is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
