Security Officer Customer Service Associate

Allied Universal • Birmingham, AL • 5h ago

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Service Associate in Birmingham, AL , you will serve and safeguard clients in a range of industries such as Education, and more. Join Allied Universal at an education location where you will monitor and patrol assigned areas, conduct routine patrols, remain visible to help discourage security-related incidents, and deliver exceptional customer service and communication. In this role, you will support a welcoming environment while using teamwork, integrity, and a caring, reliable approach that reflects Allied Universal's agile and innovative culture.

Position Type: Full Time

Pay Rate: $13.50 / Hour

Job Schedule:

Day Time

Wed06:30 AM - 05:30 PM

Thur06:30 AM - 05:30 PM

Fri06:30 AM - 05:30 PM

What You'll Do:

Provide customer service to students, staff, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.

Respond to incidents and critical situations in a calm, problem-solving manner.

Conduct regular and random patrols throughout the location and perimeter, with working environments and conditions that may vary by site.

Minimum Requirements:

Comfortable using a computer and/or tablet is preferred.

Customer service experience is preferred.

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Possess a high school diploma or equivalent.

As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

A valid driver's license will be required for driving positions only.

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.

Career Growth: Get paid training and access to career growth opportunities.

Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.

Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com .

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2026-1625721

Location: United States-Alabama-Birmingham

Job Category: Security Officer

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