Customer Service Manager

Applied Industrial T • Colorado Springs, CO • 4d ago

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.

We are hiring immediately for a full-time Customer Service Manager in Colorado Springs, CO. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all @types of customers takes special skill and that's where you come in.

Why join us?

Applied is listed as one of the World's Best Employers by Forbes for 2021. We are #7 in the top 50 Industrial Distributors for 2024, we have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor.

You'll receive rewards and resources to fulfill you both professionally and personally. In addition to competitive pay including bonus opportunities, and all the benefits you'd expect from an industry leader (401K, insurance, time off, employee assistance, etc.) you will also enjoy:

A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country.

Professional development, training, and tuition reimbursement.

Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice.

Join a local team with company backing.

Great work / life balance.

In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $70,000 - $75,000

per year. This includes salary $60,000 - $65,000 based on experience. There are monthly and annual bonus opportunities based on performance.

No specific amount is guaranteed.

What you'll do:

In our fast-paced team environment, you will collaborate with our customers to find products and services, solve customer needs, and build ongoing business relationships.

Manage and lead / participate in day-to-day service center operations. This position reports directly to our General Manager.

Hire, train, and develop service center personnel

Manage internal service center operations to meet/exceed P&L objectives including inventory, AR / DSO, AP

Meet customer and shipment metrics including time to fill, expediting orders, and quoting

Review and complete monthly reports as well as overseeing petty cash balancing

Ensure that customer relations are maintained at a high level

Use key metrics to evaluate and recommend best practices for operations

Qualifications:Build a team. Your mission is to meet / exceed sales and profit goals by developing a productive, positive environment where associates want to succeed and grow personally and as a team.

2+ years sales or customer service leadership experience in a business-to-business transactional environment. Supervisory/management experience preferred

High school diploma or GED

Written and verbal communication skills, including English grammar

Computer skills including Excel.. ERP / SAP experience a plus

Analytical skills, inventory management experience preferred

Industrial sales / distribution experience a plus

Clean driving record / MVR

This position is not eligible for relocation benefits and is expected to be performed on site.

Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.

This position is not eligible for relocation benefits and is expected to be performed on site.

Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.

Apply now for immediate consideration. We look forward to learning about you!

LI-RH1

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

Apply at: https://ipc.us/t/7E3ACDCF96E6466E.

Similar Jobs

Customer Service Supervisor - Department of Human Services

El Paso County • Colorado Springs, CO • 1h ago

Management & Administrative

Customer Service Supervisor - Department of Human Services Print ( https://www.governmentjobs.com/careers/elpasocountyco/jobs/newprint/5396382 ) Apply ? Customer Service Supervisor - Department of Human Services Salary $...

1h ago

Go to Apply

Help Desk Analyst II - NISSC - CMSFS

Amentum • Colorado Springs, CO • 5h ago

Management & Administrative

Position Title: Help Desk Analyst II Location: Cheyenne Mountain Space Force Station, Colorado Relocation Assistance: None available at this time Remote/Telework: NO - Not available for this position Clearance Type: Top...

5h ago

Go to Apply

File Clerk

ManpowerGroup • Colorado Springs, CO • 1d ago

Management & Administrative

Our client, an organization dedicated to efficient document management and administrative support, is seeking a File Clerk to join their team. As a File Clerk, you will be part of the administrative support team, assisti...

1d ago

Go to Apply

Field Service Technician - II

Oneida Technical Solutions • Colorado Springs, CO • 1d ago

Management & Administrative

Colorado Springs, CO, USA | Salary | 54308.80 per year | Full Time | Medical, Dental, Vision, 401K w/matching, Paid Time Off (Sick/Vacation) and Holiday Pay Oneida Technical Solutions, LLC (OTS) has a rich history of pro...

1d ago

Go to Apply

Field Service Technician III

Oneida Technical Solutions • Colorado Springs, CO • 1d ago

Management & Administrative

Colorado Springs, CO, USA | Salary | 65894.40 per year | Full Time | Medical, Dental, Vision, 401K w/matching, Paid Time Off (Sick/Vacation) and Holiday Pay Oneida Technical Solutions, LLC (OTS) has a rich history of pro...

1d ago

Go to Apply

Service Desk Tier 1

Trace Systems Inc • Colorado Springs, CO • 1d ago

Management & Administrative

Job Overview Job Title: Service Desk Tier 1 Location: Colorado Springs, Colorado Job Responsibilities Trace Systems is seeking a Service Desk Tier 1 for a Network Operations (NETOPS) Service Desk focused on Tactical Comm...

1d ago

Go to Apply

Customer Care Center Representative I, II, or III, Circle

ANB Bank • Colorado Springs, CO • 3d ago

Management & Administrative

General Information Job Title: Customer Care Center Representative I, II, or III Location: 1130 North Circle Drive, Colorado Springs, CO 80909 Work Schedule: Monday - Friday, 7:00am - 6:00pm, Saturday 8:00am-12:00pm Empl...

3d ago

Go to Apply

Branch Sales Manager

Applied Industrial T • Colorado Springs, CO • 4d ago

Management & Administrative

B2B outside sales leaders - take your next career step with a global industrial distribution company.Applied Industrial Technologies' company culture is friendly, fun with healthy competition and rewards. We offer integr...

4d ago

Go to Apply

Security Officer - Unarmed(Secret Clearance Required)

Allied Universal • Colorado Springs, CO • 4d ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

4d ago

Go to Apply

Sr. Manager, Application Engineering, WSS, Capital Solutions

Xylem • Colorado Springs, CO • 5d ago

Management & Administrative

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operati...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)