Operations Manager

WM • Ashland, WI • 3d ago

Position hours: This role starts at 5:00 AM

I. Job Summary

This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees. Spends the majority of the day in the field with frontline employees.

II. Essential Duties and Responsibilities

Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties

Meet with new frontline employees daily to ensure consistent communication and support of onboarding

Provide timely and consistent touchpoints with frontline employees.

Regular review of best practices to enhance daily performance

Focus on understanding and progress of frontline employee career goals

Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success

Actively practice and seek feedback on coaching conversations.

Lead by example to ensure safety practices are paramount with each employee and

Teaching and developing an understanding of the WM Way

Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.

Documents and maintains records required by regulatory agencies such as the Department of Transportation.

Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.

Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.

III. Qualifications

A. Required Qualifications

Associate's Degree (accredited) or in lieu of a degree,

High School Diploma (accredited) and two (2) years of relevant work experience.

Must be at least 18 years of age

Legally eligible to work in the country where the position is located

Valid Driver's License

B. Preferred Qualifications

Successful completion of the WM Operations Manager Trainee program

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Go to Apply

Share this job

Similar Jobs

Customer Service Associate

Walgreens • Ashland, WI • 1w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1w ago

Go to Apply

Veterans Service Officer

ASHLAND CTY VETS AFFAIRS • Ashland, WI • 3w ago

Management & Administrative

JOB REQUIREMENTS: Key Responsibilities: Federal Benefits Assistance: provide information and support Veterans in navigating the following federal programs: VA disability, Health Care, Burial Benefits, Change of Address,...

3w ago

Go to Apply

Retail Associate

True North Goodwill • Ashland, WI • 19h ago

Retail & Hospitality

Full Time Retail Store Ashland, WI, US Salary: $14.00 Hourly Join Team Goodwill! Immediate openings and competitive pay & benefits. Apply today! Retail Associate Full-time 40 hours/week $14.00/hour True North Goodwil...

19h ago

Go to Apply

Wireless Retail Sales Associate - W1672

OSL Retail Services • Ashland, WI • 1d ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? You will have unlimited earning potential with $14/hour base pay and uncapped commission! Employees earn $17/hour just hitting minimum expectations and top performers...

1d ago

Go to Apply

Relationship Banker

Old National Bank • Bayfield, WI • 2d ago

Finance, Accounting & Banking

JOB REQUIREMENTS: Relationship Banker Job Locations US-WI-Bayfield Category/Function Retail Banking Center Position Type Regular Full-Time Requisition ID 2026-20261 Workplace Type On Site Overview Old National Bank has b...

2d ago

Go to Apply

bartender/server

BOOMERS TAVERN N HALL LLC • Ashland, WI • 6d ago

Retail & Hospitality

JOB REQUIREMENTS: Responsibilities Prepare and serve a wide range of alcoholic and non-alcoholic beverages. Engage with guests in a friendly, professional manner to enhance their overall experience. Maintain cleanliness...

6d ago

Go to Apply

Department Head (Plumbing/Electrical/Heating) - Ashland Store

L&M Supply • Ashland, WI • 3w ago

Retail & Hospitality

Job Description Department Head (Plumbing/Electrical/Heating) - Ashland Store (Full-Time Hours) Location: Ashland, WI 54806 Department Head - Plumbing/Electrical/Heating Department Our Perfect Match: We are looking for s...

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)