Retail Supervisor

Marshalls • Defiance, OH • 23h ago

Job Description:

Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.

Creates a positive internal and external customer experience

Promotes a culture of honesty and integrity; maintains confidentiality

Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor

Trains and mentors Associates on established merchandising and processing principles

Ensures merchandise is properly tagged, hung, secured, and coded

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor

Ensures Associates complete tasks and activities according to store plan; prioritizes as needed

Monitors productivity of team and coaches as necessary

Organizes and rotates back stock for easy replenishment

Maintains and upholds merchandising philosophy and signage standards

Maintains all organizational, cleanliness and recovery standards for the backroom area

Ensures compliance with recycling and, where applicable, hazardous waste programs

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates

Provides and accepts recognition and constructive feedback

Partners with Management on Associate training needs to increase effectiveness

Ensures adherence to all labor laws, policies, and procedures

Promotes credit and loyalty programs

Supports and participates in store shrink reduction goals and programs

Promotes safety awareness and maintains a safe environment

Other duties as assigned

Who We're Looking For: You.

Able to work a flexible schedule, including nights and weekends

Superior communication and organizational skills with attention to detail

Capable of multi-tasking

Able to respond appropriately to changes in direction or unexpected situations

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