Customer Service Representative

STAFFMARK • York, PA • 1h ago

Now hiring Customer Service RepresetativeYork, PAOwn the Call. Lead the Conversation. Be the Difference.

You're the calm in the chaos, the friendly voice when someone needs help. That's exactly why we've got customer service jobs waiting- we know companies are lining up for talent like yours.

Perks That Hit Different:

Good Weekly Pay

Health Benefits (Medical, Dental + Vision)

Optional 401(k) Plan

Employee Discounts

You'll Rock This Job If:

You've got people skills for days

Multitasking is your middle name

You're tech-savvy and fast on your feet

You bring the calm, not the chaos

Let's do this-apply now and let's get to work!

"I've been working through Staffmark on & off for about a decade, when I'm in between jobs. They have always been professional & quick to find work or have work available. They are very fair with hourly wage, traveling distance to a job position, & hours that will best fit you." - Staffmark, CSR West Chester, OH

Job Duties:

Do inbound and outbound calls and assist customers with questions, orders, and issues

Handle emails and live chats with a helpful, can-do attitude

Troubleshoot problems and find fast, friendly solutions

Document all customer interactions clearly and accurately in the system

Stay up to date on product knowledge, services, and system updates

Escalate complex issues to supervisors when needed

Follow up on customer concerns to ensure satisfaction

Meet daily performance goals for call volume, resolution time, and quality

Collaborate with teammates to keep things running smoothly

Represent the company with professionalism and positivity-every time

Requirements:

High school diploma or GED required

Previous customer service or call center experience is a plus

Clear communication skills-both spoken and written

Patience, empathy, and a calm presence under pressure

Tech-savvy: able to navigate computer systems and multitask

Reliable, punctual, and ready to show up for your team

Great listening skills and a solution-first mindset

Able to work in a fast-paced, team-driven environment

A positive attitude and a desire to help people-every single day

High school diploma or GED required

Previous customer service or call center experience is a plus

Clear communication skills-both spoken and written

Patience, empathy, and a calm presence under pressure

Tech-savvy: able to navigate computer systems and multitask

Reliable, punctual, and ready to show up for your team

Great listening skills and a solution-first mindset

Able to work in a fast-paced, team-driven environment

A positive attitude and a desire to help people-every single day

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, anHRpowerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.

Staffmark Group is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

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