Back to Jobs search

Customer Service Representative - Pacer

GovCIO • Harrisburg, PA • 1h ago

United States

No Clearance Needed

Fully remote

Information Technology

Overview

GovCIO is currently hiring a Pacer Representative to support our AOUSC customer contract. This position will be fully remote within the United States.

Responsibilities

Receives, comprehends, provides, and responds to routine informational inquiries and service requests through the use of various communication technologies including but not limited to telephones, e-mail, facsimile, postal mail, and the Internet.

Qualifications

Required Skills and Experience

High school diploma with 0 - 2 years experience

Clearance Required: Must be able to acquire an active AOUSC Public Trust

Posted Salary Range

USD $16.36 - USD $27.50 /Hr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here's what you can expect:

During the Interview Process

Virtual video interview conducted via video with the hiring manager and/or team

Camera must be on

A valid photo ID must be presented during each interview

During the Hiring Process

Enhanced Biometrics ID verification screening

Background check, to include:

Criminal history (past 7 years)

Verification of your highest level of education

Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform, to include certification preparation content

Training, Education and Certification Assistance*

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

GovCIO

Go to Apply

Share this job

Similar Jobs

Entry Level Recruiter/Sales Trainee

Aerotek • Lebanon, PA • 42min ago

Management & Administrative

Overview Why Aerotek? Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 com...

42min ago

Go to Apply

Customer Service/Sales

Home Depot • Carlisle, PA • 1h ago

Management & Administrative

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products usi...

1h ago

Go to Apply

Customer Service/Sales

Home Depot • Lebanon, PA • 1h ago

Management & Administrative

1h ago

Go to Apply

Customer Service/Sales

Home Depot • Mechanicsburg, PA • 1h ago

Management & Administrative

1h ago

Go to Apply

sr. project manager

Johnson Mirmiran & Thompson • York, PA • 1h ago

Management & Administrative

Sr. Project Manager LinkedIn Twitter Email Message Share Construction Management/Inspection - Facilities York, PA * ID: 25825 * Full-Time/Regular Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consult...

1h ago

Go to Apply

it manager

STAFFMARK • York, PA • 1h ago

Management & Administrative

Now hiring IT ManagerLocation: York, PASalary: $100,000.00 - $130,000.00 per yearSchedule:Day Shift | Monday - Friday Join Staffmark and discover a IT Manager position where your work matters and your contributions are t...

1h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • York, PA • 3h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

3h ago

Go to Apply

AAA Branch Customer Service Specialist

AAA Central Penn • Harrisburg, PA • 21h ago

Management & Administrative

Where Helping People Isn't Just the Job - It's the Purpose - Start Your Career with AAA Central Penn! It's summertime! That means our members need your support to learn how they can get the most out of their AAA benefits...

21h ago

Go to Apply