Access Services Coordinator

Baylor Scott & White Health • Temple, TX • 1d ago

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

We serve faithfully by doing what's right with a joyful heart.

We never settle by constantly striving for better.

We are in it together by supporting one another and those we serve.

We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

Immediate eligibility for health and welfare benefits

401(k) savings plan with dollar-for-dollar match up to 5%

Tuition Reimbursement

PTO accrual beginning Day 1

Note: Benefits may vary based upon position @type and/or level.

Job Summary

The Access Services Coordinator helps the Supervisor and Manager with daily activities. This position leads staff during shifts, aids in training, maintains quality, and manages work volumes. It also handles daily financial services activities.

Essential Functions of the Role

Monitors the day-to-day activities of the team according to performance standard goals.

Assists in allocating and managing staff work functions in relation to work volume.

Delivers feedback to staff on performance and quality standards.

Initiates recommendations regarding process and efficiency improvements.

Performs daily financial services activities. This includes pre-registration, point of service collections, insurance verification, workflow monitoring, and data collection and review.

Assists with project development and implementation.

Assists with in-service education related to various departmental functions as well as related computer systems.

Assists in monitoring registration accuracy and quality compliance.

Attends department related seminars and provides new and updated information to all staff.

Interacts as a team member representing Access Services. Serves on designated committees and attends meetings as directed.

Key Success Factors

Ability to maintain effective communication with internal and external customers, via verbal, written and computer skills.

Requires knowledge of general insurance terminology to include, but not limited to, governmental and commercial payers.

Excellent problem solving and critical thinking skills.

Proven written and verbal communication skills.

Requires good listening and communication skills, and professional telephone etiquette.

Maintain a professional demeanor in stressful and emotional environments. This includes crime, behavioral health, suffering patients, and life or death situations.

Must exhibit high empathy and communicate well with patients and families during trauma, while showing exceptional customer service skills.

Proficient typing and keyboarding skills. Basic computer skills and Microsoft Office.

Works autonomously and self-starter.

Ability to maintain patient confidentiality in accordance with HIPAA guidelines.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

EDUCATION - Associate's or 2 years of work experience above the minimum qualification

EXPERIENCE - 2 Years of Experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Similar Jobs

Program Specialist (Research Compliance Officer)

Veterans Affairs, Veterans Health Administration • Temple, TX • 10h ago

Management & Administrative

Summary This position is in the Corporate Compliance Section of the Central Texas Veterans Health Care System (CTVHCS) and reports directly to the Corporate Compliance Chief. The Research Compliance Officer (RCO) provide...

10h ago

Go to Apply

Customer Account Representative

MCI TMONE LLC • Killeen, TX • 2d ago

Management & Administrative

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have e...

2d ago

Go to Apply

Administrative Associate IV (Part-Time)

Texas A&M University System • Killeen, TX • 4d ago

Management & Administrative

Job Title Administrative Associate IV (Part-Time) Agency Texas A&M University - Central Texas Department Finance and Administration Proposed Minimum Salary $15.00 hourly Job Location Killeen, Texas Job Type Staff Job...

4d ago

Go to Apply

Supply Chain Service Operations Manager

Baylor Scott & White Health • Temple, TX • 5d ago

Management & Administrative

About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you...

5d ago

Go to Apply

Administrative Coordinator I (Part-Time)

Texas A&M University System • Killeen, TX • 6d ago

Management & Administrative

Job Title Administrative Coordinator I (Part-Time) Agency Texas A&M University - Central Texas Department Division of Research and Innovation Proposed Minimum Salary $22.00 hourly Job Location Killeen, Texas Job Type...

6d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Temple, TX • 1w ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1w ago

Go to Apply

Access Services Representative

Baylor Scott & White Health • Temple, TX • 1w ago

Management & Administrative

1w ago

Go to Apply

Customer Service Associate

Walgreens • Killeen, TX • 2w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

2w ago

Go to Apply

OAG - Child Support | Child Support Officer II-III | 26-0567

ATTORNEY GENERAL OF TEXAS • Temple, TX • 2w ago

Management & Administrative

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00058926 You may apply to the job directly through the...

2w ago

Go to Apply