At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success.
Summary of the Job:
The Managing Director, Community Banking leads and develops a team of Relationship Managers focused on the growth and retention of our business customers. This is, first and foremost, a leadership role for someone who coaches - a person who measures their success by the bankers they build and the customers those bankers serve.
The Managing Director brings a deep, uncommon understanding of their assigned communities and stays current on the trends shaping business banking, ensuring the team consistently delivers the experience our customers expect. They understand the expectations and deliverables of the business segment, including the distinct approaches required for different customer @types, and they translate that understanding into how each Relationship Manager shows up in the market.
This role is a driver of organic net new customer growth. The Managing Director is deeply connected to the community's centers of influence - the attorneys, accountants, and business leaders who shape where relationships begin - and serves as a new-business resource to their Relationship Managers, opening doors, sourcing opportunities, and coaching the team through pursuit.
And in everything, the Managing Director coaches each Relationship Manager toward the highest level of performance possible - delivering the entire bank to our customers.
About This Role:
What We're Looking For
Region B operates against a defined set of values - Passion, Integrity, Respect, Partnership, and Expertise - that guide how we hire, coach, and hold one another accountable. The right candidate will recognize these as the way they already work.
We are looking for a competitive leader who wants to win and constantly raises the bar; who leads with candor - surfacing risks and concerns rather than 'selling' credits - and who honors their commitments. We value people who do their homework, treat preparedness as a genuine differentiator, and come correct to every meeting and every decision. And we value those who lead with respect: developing people, giving honest feedback because they care, and building a team that celebrates wins and learns from losses together.
If that describes how you lead, this is a team where you will do your best work.
A Coaching Leader
The most important responsibility in this role is developing people. The Managing Director's measure of success is not only the team's deposit, loan, and fee growth - it is whether each Relationship Manager is a stronger banker a year from now than they are today. The right leader sees potential, aligns each RM's strengths to the right role, sets clear and measurable expectations, and uses the RM Scorecard consistently so everyone understands what good looks like. That coaching is hands-on: sharpening each RM's lending and credit instincts while also building each RM's ability to deliver the bank's full range of non-credit products and services. The right leader holds the team accountable, recognizes the right behaviors rather than only the right outcomes, and addresses performance issues directly and fairly.
Key Accountabilities
People Management
Build, develop, and retain a capable team of Relationship Managers at all levels (developing to advanced commercial bankers) across multiple cities in the assigned community, demonstrating delegation, development, and the ability to inspire and motivate others.
Apply First National's talent strategy and practices to build and retain strong individual contributors, ensuring the right person is in the right role by aligning strengths, skills, and abilities to the expectations of the RM.
Communicate clear expectations with measurable outcomes, providing @context and defining what success looks like; ensure each RM meets the standard of performance for their level relative to the size and growth rate of their portfolio, using the RM Scorecard consistently.
Provide feedback, coaching, and development opportunities to help each RM improve their skills and behaviors for current and future responsibilities.
Hold team members accountable for their actions and outputs - including the expected use of FNBO systems and processes, such as the FNBO way sales strategy, Salesforce, nCino, PrecisionLender, and Power BI - providing recognition or corrective action as appropriate.
Influence the team by creating commitment and action through logic, persuasion, inspiration, and sound change-management techniques.
Develop each RM's lending and credit skills through internal or external training, credit debriefs with the business line and credit policy officers, and coaching as deals are sourced.
Develop each RM's delivery of non-credit products and services through training and strong partnership with product leaders across the segment.
Business Development & Net New Growth
Drive organic net new customer growth across the assigned cities and communities, ensuring the community achieves its net new business growth targets.
Build and maintain relationships with community centers of influence - attorneys, accountants, advisors, and business leaders - to generate a steady flow of quality referrals and prospects.
Serve as an active new-business resource to Relationship Managers: opening doors, joining key calls, sourcing opportunities, and coaching the team through the pursuit and close of net new relationships.
Maintain visible leadership presence in the market and on community boards, representing FNBO as a trusted partner to local businesses.
Relationship Management & Customer Experience
Manage the Relationship Manager team to deliver a superior customer experience.
Achieve Community Banking loan and deposit growth targets in the assigned cities and communities.
Oversee credit decisions up to the applicable credit authority within the assigned cities and communities.
Assist Relationship Managers with critical business development opportunities and clients.
Ensure Relationship Managers deliver advice and value based on the needs of different @types of business customers, adhering to appropriate credit risk policies and guidelines.
Strategy and Managerial Planning
Develop and execute a clear vision, strategy, and plan of action for the RM team.
Proactively partner with leaders to identify ideas and solutions that accelerate income and growth.
Make informed, timely, logical, and risk-controlled decisions; take ownership of outcomes and make appropriate adjustments for the future.
Participate in management planning sessions to align around the evolving Business Customer Segment strategy, and provide effective status reports to the Regional Leader.
Execute the Business Customer Segment strategies with a results-oriented and customer-centric focus.
Cross-Functional Working Relationships
Execute the One Bank Partner Strategy, collaborating across multiple lines of business and support groups to ensure the Business Customer Segment delivers on the objectives of the assigned cities and communities, partnering to fully serve the needs of the business customer.
Create an environment of collaboration with the Regional Leader, fellow Managing Directors, and Relationship Managers to identify and accelerate loan, deposit, and fee-based growth opportunities.
Risk and Compliance
Identify risks and establish controls to mitigate them to an acceptable level within the assigned cities and communities.
With support from the Chief Policy Officer, ensure proper risk-management hygiene across the team - including timely monitoring, risk rating, tracking, and credit decisioning.
Work closely with the Regional Leader to ensure appropriate responses to regulatory agencies, internal audit, and compliance teams in support of safe and sound business practices and policies.
Understand and comply with bank policy, applicable laws and OCC regulations, and the bank's BSA/AML Program as applicable to the role; complete compliance training, adhere to internal procedures and controls, and report any known violations or suspicious customer or account activity.
Ensure direct reports meet the above requirements, and take action to address employee performance issues.
The Ideal Candidate for This Role:
Knowledge, Skills, Education, and Experience
Experience. 5-10 years in Commercial Banking Relationship Management, with a proven history of outstanding performance, client success, and consistently delivering results.
Business and credit depth. Significant knowledge across self-employed sole proprietorships, entrepreneurial growth companies, and professionally managed businesses - including C&I lending, credit and business cash-flow analysis, and succession planning - with a strong understanding of the industry and economy.
Customer experience. Understanding of customer journey mapping and the ability to deliver excellent customer experiences, with effective business-development capability.
Education. Bachelor's degree in Business, Finance, Sales, Marketing, Leadership, or a closely related field required; candidates with equivalent professional experience may be considered. MBA or other graduate degree preferred.
Professional behavior and community focus. Exhibit professional behavior, promote positive working relationships, and be willing to actively participate in community boards and remain visible across the cities and communities served. This role requires a variable work schedule beyond traditional business hours to accommodate community event commitments.
Compliance. Understand and comply with bank policy, applicable laws and OCC regulations, and the bank's BSA/AML Program as applicable to the role.
Candidates must possess unrestricted work authorization and not require future sponsorship.
Compensation:
Compensation range (base pay): $176,328.00-$299,759.00
This role may have a specific starting pay within this range.
Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.
Work Environment:
It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.
Benefits Overview:
We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance
Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/ .
For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com . To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.
Job number: R-20261137
Equal Opportunity & Belonging:
FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey.
Learn more here. (https://www.fnbo.com/careers/belonging)
FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.
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FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)
Application Deadline:
All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.
